Summary
Overview
Work History
Education
Skills
Timeline
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Maria Imai

Summary

Enthusiastic with providing compassionate, quality care, and support to elderly individuals. Utilises effective communication with team collaboration. Builds trust and rapport through active listening and empathy. Known for strong work ethic throughout various placements, and a commitment to treating individuals with respect and dignity.

Overview

7
7
years of professional experience

Work History

Cashier

MarketPlace Fresh
08.2023 - 07.2025
  • Conducted till counts and completed cash-up procedures at the end of business hour with excellent accuracy level.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Provided training to new hires on store procedures, product knowledge, and customer service best practices.
  • Operated cash register for cash, and credit card transactions.
  • Greeted customers entering store and responded promptly to customer needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Store Assistant

TSG Tobacco Station
06.2022 - 07.2023


  • Independently opened and closed the store, including setting up registers and securing premises.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Established and maintained professional relationships with customers to increase trust and rapport.
  • Maintained accurate stock levels, rotated inventory, and completed reorders where needed.
  • Collaborated with sales representatives to plan promotional displays, manage stock flow, and review product performance.

Cashier

MarketPlace Fresh
03.2018 - 03.2022
  • Worked flexible schedule and extra shifts to meet business needs.
  • Created and updated price tickets for products, ensuring accurate and clearly displayed pricing across the store.
  • Worked closely with supervisors to implement price changes and promotional displays.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Diploma - Nursing

Holmesglen Institute of TAFE
Moorabbin, VIC
05-2026

VCE - High School

Melba College
Croydon, VIC
01-2020

Skills

  • Patience and empathy
  • Efficient organisation
  • Strong work ethic
  • Effective conflict resolution
  • Emotional resilience
  • Active listening

Timeline

Cashier

MarketPlace Fresh
08.2023 - 07.2025

Store Assistant

TSG Tobacco Station
06.2022 - 07.2023

Cashier

MarketPlace Fresh
03.2018 - 03.2022

Diploma - Nursing

Holmesglen Institute of TAFE

VCE - High School

Melba College

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Maria Imai