Maria Leaney
Gold Coast,QLD
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. An experienced and versatile Leader with extensive Program Management and Change Manager experience and a proven track record of delivering programs and complex projects. Broad range of skills having worked within numerous teams within the UK public sectors and Queensland Health (Metro North Hospital & Health Service & Gold Coast Hospital and Health services) including excellent interpersonal and relationship building skills, effective organisational skills and change management skills. T.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Delivery Manager
Gold Coast Hospital And Health Service
2021.01 - Current
- Engage with stakeholders to provide advice and guidance on Rigorous Program Management framework for delivery of initiatives within Future Focus Transformation program.
- Program manager for number of transformation initiatives, ensuring that complex innovative initiatives, digital, clinical and operational, are executed cohesively on time and within budget, ultimately contributing to successful delivery of strategic objectives.
- Resource and budget planning development for initiatives in design phase, ensuring project documentation is completed to high standard including high level milestones, risk and issues. Utilising tools from framework identifying realistic and achievable goals through project charter, benefits rationalisation, and impacts and milestones to build foundations for delivering successful program.
- Identifying opportunities for enhancement and streamlining across HHS creating better patient experiences and releasing admin time from Clinical staff to spend more time with patients, including opportunities to integrate solutions, automations and digitalising workflows.
- Setting up project governance frameworks to monitor progress and remove blockages ensuring ongoing communication with program sponsor to report to governance committees with accurate progress of initiative.
•Stakeholder engagement with all areas across HHS at all levels
Senior Project Manager
Department Of Education
2020.01 - 2020.03
- Delivered Enterprise Project Online and Power Bi Reporting tool to branch within Department of Education with differing business requirements and unique organisational change management needs to rest of Department, in order to deliver Enterprise Program Portfolio Solution across whole of Department in order to standardise Project delivery.
- Collaborating, liaising and negotiating with a number of stakeholders including Project Sponsors, Project Executive and Directors, with competing requirements in order to standardise business processes and provide high quality reporting in line with Ministerial needs and strategic objectives.
- Managing and prioritising strategic and operational aspects of projects including preparation of reports, planning documentation and other communications utilising range of communication channels and computer applications including Hewlett Packard Records Manager.
Budget analysis and forecasting and securing funding through Governance structure and groups. - Analysing and implementing effective change management strategy to mitigate risk of rejection of solution.
Delivery Stream Lead
Metro North Hospital And Health Service
2018.12 - 2019.12
- Accountable for the delivery of stream outcomes in line with the Outpatients Digital Redesign Program objectives (ODRP).
- Manage stream requirements, development, scope, cost, schedule, risk and quality.
- Initiate, influence and maintain relationships between key internal and external stakeholders, facilitate effective communication channels to promote successful adoption of change within the business.
- Development of Stakeholder Engagement, Communication and Business Change plans.
- Working in partnership with the Integrated Referral Management Solution Program (iRMS) and other Health and Hospital Services to develop a new state-wide referral capability, comprised of a number of discrete enterprise systems, which will standardise and automate business processes across the referral pathways.
- Delivery of a number of high-profile projects governed by the ODRP in line with the Specialists Outpatients Strategy including an ambulatory patient flow solution and smart referrals solution across MNHHS, allowing those involved in patient care to better manage and optimise the patient journey, improve patient safety and reduce specialist outpatient wait times.
Program Delivery Manager
National Crime Agency, UK
2015.09 - 2018.10
- Managed and led delivery of a portfolio of transformation and BAU program with combined budget of approximately £26m and a portfolio of projects across NCA, UK Government and European Projects.
- Applied sound commercial awareness, managing projects through transition, close and handover with understanding and tracking of benefits delivered ensuring all elements of project are met.
- Closely engaged with finance teams to complete business cases and managing budgets throughout.
- Held weekly internal reporting meetings to review progress of each individual project to ensure early indication of issues and delays. Proactively monitoring and resolving issues.
- Established goals and milestones as per desired results to be generated by program, defined resources required for completion of multiple projects and allocated accordingly.
- Conducted quality assurance and overall integrity of program / projects - focusing inwardly on internal consistency, and outwardly on its coherence with external Stakeholders.
Education
Bachelor of Science - Social Psychology
University of Bradford
UKSkills
- Policy and procedure improvements
- Program leadership
- Documentation proficiency
- Team leadership and direction
- Performance monitoring
- Project Management
- Electronic and communication systems
- Cost Estimates & Budgets
- Strategic planning
- Vendor management
Certification
· Agile Project Management (foundation & practitioner)
· Change management (foundation & practitioner)
· Portfolio, Programme and Project management (P30)
· NVQ level 3 qualification direct learning and support
· Cyber Information Security Management Principles (CISMP)
· Managing Budgets
· Spanish to level B2 / C1
· Core Skills for Network Investigators
Timeline
Program Delivery Manager
Gold Coast Hospital And Health Service
2021.01 - Current
Senior Project Manager
Department Of Education
2020.01 - 2020.03
Delivery Stream Lead
Metro North Hospital And Health Service
2018.12 - 2019.12
Program Delivery Manager
National Crime Agency, UK
2015.09 - 2018.10
Bachelor of Science - Social Psychology
University of Bradford
· Agile Project Management (foundation & practitioner)
· Change management (foundation & practitioner)
· Portfolio, Programme and Project management (P30)
· NVQ level 3 qualification direct learning and support
· Cyber Information Security Management Principles (CISMP)
· Managing Budgets
· Spanish to level B2 / C1
· Core Skills for Network Investigators
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