Maria Loncaric
Cranbourne East,VIC
Summary
Dynamic Hair and Beauty Advisor with a proven track record at Hairhouse Warehouse, excelling in customer service and organization. Enhanced sales revenue through effective upselling and personalized consultations. Skilled in cash handling and team collaboration, consistently delivering exceptional results and fostering client satisfaction in a fast-paced environment.
Beauty professional with keen eye for detail and commitment to customer satisfaction. Adept at delivering tailored beauty advice and fostering collaborative team environment. Reliable and adaptable, known for strong product knowledge and exceptional interpersonal skills.
Overview
14
14
years of professional experience
Work History
Hair and Beauty Advisor
Hairhouse Warehouse
04.2019 - Current
- Maintained up-to-date knowledge of industry trends and product offerings.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Advised customers on skincare and makeup products to enhance beauty routines.
Hairdresser
Price Attack
05.2012 - 04.2019
- Delivered high-quality haircuts and styling services to diverse clientele.
- Utilized advanced coloring techniques to enhance clients' aesthetic appeal.
- Collaborated with team members to maintain salon cleanliness and organization.
- Educated clients on hair care products and maintenance routines for optimal results.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Education
Hairdressing
Chisholm Institute
Dandenong, VIC11.2011
Skills
Customer service
Organization and multitasking
Cash handling
Team collaboration
Languages
Croatian
Full Professional
Serbian
Full Professional
Timeline
Hair and Beauty Advisor
Hairhouse Warehouse
04.2019 - Current
Hairdresser
Price Attack
05.2012 - 04.2019
Hairdressing
Chisholm Institute