Maria Mafile'o
Campbelltown
Summary
Support professional with focus on providing compassionate care and effective assistance to individuals in need. Background in helping clients with daily activities and emotional support, fostering safe and comfortable environment. Reliable team player with strong communication skills and adaptability to changing situations.
Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
11
11
years of professional experience
Work History
Support Worker
Wairere Care
07.2024 - 06.2025
- Assisted individuals with daily living activities, promoting independence and self-sufficiency.
- Collaborated with healthcare professionals to develop and implement personalized care plans.
- Maintained accurate documentation of client progress and care activities to ensure compliance.
- Provided emotional support and companionship, enhancing clients' quality of life and well-being.
- Monitored client health conditions, promptly reporting changes to appropriate personnel for timely intervention.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Security Officer
Rima Security
02.2025 - 08.2025
- Monitored premises to ensure safety and security of personnel and property
- Conducted routine inspections to identify potential security risks and vulnerabilities
- Responded promptly to incidents, maintaining detailed reports for management review
- Collaborated with law enforcement during investigations and emergency situations
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Support Worker
Aligned Community Care
12.2023 - 03.2024
- Assisted individuals with daily living activities, promoting independence and self-sufficiency.
- Collaborated with healthcare professionals to develop and implement personalized care plans.
- Maintained accurate documentation of client progress and care activities to ensure compliance.
- Provided emotional support and companionship, enhancing clients' quality of life and well-being.
Machine Operator
Real Pet Food
02.2022 - 02.2023
- Operated machinery to ensure efficient production of pet food products.
- Monitored equipment performance, identifying and resolving operational issues promptly.
- Maintained cleanliness and organization of work area to meet safety standards.
- Assisted in training new operators on equipment usage and safety protocols.
- Conducted regular quality checks on products, ensuring compliance with specifications.
- Collaborated with team members to optimize workflow and enhance productivity.
- Documented production data accurately, contributing to inventory management efforts.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
Security Officer
Allied Security
12.2019 - 09.2020
- Monitored premises to ensure safety and security of personnel and property
- Conducted routine inspections to identify potential security risks and vulnerabilities
- Responded promptly to incidents, maintaining detailed reports for management review
- Collaborated with law enforcement during investigations and emergency situations
- Provided exceptional customer service while maintaining a secure environment
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Pick Packer
LSG Sky Chefs
03.2018 - 07.2019
- Operated warehouse equipment to efficiently pick and pack food products for airline catering.
- Followed safety protocols to maintain a clean and organized work environment.
- Collaborated with team members to ensure accurate order fulfillment and timely dispatch.
- Inspected products for quality compliance before packaging and shipping.
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Contributed to warehouse efficiency by collaborating with teammates on load planning, space optimization, and material handling procedures.
Housekeeper
Hayman Island Resort
08.2014 - 11.2015
- Maintained cleanliness and organization in assigned areas to enhance guest experience.
- Utilized cleaning equipment and supplies according to safety protocols.
- Assisted with laundry services, ensuring timely delivery of clean linens.
- Demonstrated adaptability by learning new cleaning techniques and procedures quickly.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Reported maintenance issues promptly to ensure safe and functional environments.
- Adhered to health and safety standards while performing daily cleaning duties.
- Supported hotel staff during peak times by handling additional cleaning requests efficiently.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Skills
- Report writing
- Incident reporting
- General security
- Security guard license
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Daily living assistance
- Confidentiality and privacy
- Cleaning and sanitizing
- Active listening
- Teamwork
- Customer service
- Housekeeping
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
Timeline
Security Officer
Rima Security
02.2025 - 08.2025
Support Worker
Wairere Care
07.2024 - 06.2025
Support Worker
Aligned Community Care
12.2023 - 03.2024
Machine Operator
Real Pet Food
02.2022 - 02.2023
Security Officer
Allied Security
12.2019 - 09.2020
Pick Packer
LSG Sky Chefs
03.2018 - 07.2019
Housekeeper
Hayman Island Resort
08.2014 - 11.2015