Summary
Overview
Work History
Education
Skills
References
Timeline
Maria Mago

Maria Mago

Cairns,QLD

Summary

Project Support Officer with over 20 years of extensive experience in project administration support and coordination, specializing in effective stakeholder collaboration and corrective maintenance management. Demonstrates proficiency in project coordination, Microsoft Office, Excel, communication, and problem-solving, ensuring timely and efficient project delivery. Committed to leveraging organisational strengths and advanced communication to drive successful maintenance planning and execution.

Overview

16
16
years of professional experience

Work History

Project Support Officer

Austal
2023.01 - Current
  • Analyse maintenance requests, develop comprehensive work packages, and strategically allocate resources to optimise vessel performance and longevity
  • Drive project success by coordinating contractor operational engagement, managing budgets, and ensuring timely completion of critical maintenance tasks
  • Maintain meticulous records of maintenance activities, fostering data-driven decision-making and continuous improvements in vessel upkeep
  • Implement creative solutions to complex maintenance challenges, balancing client priorities with operational constraints to maximise fleet readiness
  • Streamline maintenance workflows enhancing Cape Class vessel efficiency
  • Develop data-driven strategies for resource allocation maximising fleet readiness
  • Analyse complex maintenance challenges, implementing creative solutions that balance operational constraints with client priorities for optimal outcomes.

Maintenance Co-Ordinator

Austal
2022.01 - 2023.01
  • Monitor and maintain financial close-out of projects
  • Developed comprehensive corrective maintenance work packages, optimizing resource allocation and enhancing the operational efficiency of Cape Class vessels
  • Fostered strong relationships with key stakeholders, co-ordination maintenance responses, and ensured timely resolution of vessel defects
  • Maintained meticulous records of maintenance activities, facilitating accurate tracking and financial close-out of projects
  • Streamlined contractor engagement process, effectively managing corrective maintenance tasks and driving cost-efficient solutions
  • Implemented strategic material requirement identification methods, enhancing work package efficiency and minimizing vessel downtime
  • Developed comprehensive maintenance packages for Cape Class vessels, optimizing resource allocation and enhancing operations efficiency.

Project Administrator

Austal
2021.01 - 2022.01
  • Streamlined project workflows, enhancing stakeholder collaboration and timely closure of financials
  • Implemented new processes boosting efficiency and data accuracy
  • Developed and executed training modules improving team competencies
  • Pioneered process improvements, fostering a culture of continuous enhancement
  • Maintained meticulous records in data sets, ensuring timely administration
  • Demonstrated strong organisational skills, consistently meeting project deadlines
  • Facilitated seamless communication between project leaders and stakeholders
  • Contributed to team projects while executing autonomous tasks
  • Drive performance improvements, leading to promotion to Maintenance Coordinator
  • Showcased adaptability under pressure and proficiency in MS Office Suite and Excel applications.

Learning Support Officer

St Augustine College
2015.01 - 2021.01
  • Administer assessment, develop summary reports, and provide diagnostic information to provide direct and explicit instruction in intervention programs
  • Partnered with teachers to develop targeted student interventions, ensuring confidentiality and leveraging school information systems for data-driven decisions
  • Pioneered new assessment tracking methods using Excel and school management software enhancing performance monitoring and enabling timely interventions
  • Fostered inclusive education through team-based management closely monitoring student behaviours and well-being to identify and address issues promptly
  • Implemented tailored classroom management techniques, creating positive learning environments and significantly improving student engagement and outcomes
  • Partnered with teachers to create tailored interventions, leveraging data-driven insights to enhance student support and foster inclusive learning environments.

Food and Beverage Supervisor

Accor Hotels
2009.01 - 2015.01
  • Updating POS system maintenance, inventory management, and purchase orders
  • Proven revenue growth through strategic marketing and innovative promotional beverage campaigns
  • Fostered team cohesion and elevated staff performance through regular training sessions and moral boosting initiatives enhancing service quality
  • Conducted monthly forecasting with management optimizing resource allocation and improving financial performance
  • Streamlined operations by managing POS systems, and implementing efficient inventory management practices
  • Development and implementation of policies and procedures.

Education

Cert IV - Project Management Practices

Tafe, Brisbane, QLD
  • Education Support III
  • Diploma Visual Art
  • BA Fine Art

Skills

  • Microsoft OS and Excel
  • Problem-solving
  • Stakeholder Relations
  • Time Management
  • Teamwork and Collaboration
  • Analytical Thinking
  • Effective Communication
  • Adaptability and Flexibility

References

  • Bryce Murtaugh, Proof Projects – Project Lead, 0419 629 029
  • Mitchell Alexander, Austal – Waterfront Supervisor, 0400 988 307
  • Lorraine Butt, Austal – Excellence Officer, 0488 360 605
  • David Sharman, Austal – Scheduler, 0416 199 661

Timeline

Project Support Officer - Austal
2023.01 - Current
Maintenance Co-Ordinator - Austal
2022.01 - 2023.01
Project Administrator - Austal
2021.01 - 2022.01
Learning Support Officer - St Augustine College
2015.01 - 2021.01
Food and Beverage Supervisor - Accor Hotels
2009.01 - 2015.01
Tafe - Cert IV, Project Management Practices
Maria Mago