Maria MAQSOOD
Melbourne,VIC
Summary
Proven track record in enhancing customer experience and streamlining inventory processes as a Pharmacy Assistant at Stock Up Things. Excelled in answering customer queries and efficiently managing stock levels, demonstrating exceptional organizational skills and empathy. Achieved a significant improvement in customer satisfaction and inventory accuracy, showcasing a blend of hard and soft skills vital for retail excellence.
Overview
3
3
years of professional experience
Work History
Pharmacy Assistant
Sales Assistant, Stock Up Things,managmeent
09.2022 - 01.2023
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Team Member
Pack Food,customer Service,time Management
12.2020 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Retail Assistant
Sales Assistant, Stock Up Things, Customer Service
01.2020 - 11.2020
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Master of Science - Pharmaceutical Sciences
Greenwich University London England
England11.2021
Skills
Stocking shelves
Answering customer questions
Product restocking
Supply Restocking
Timeline
Pharmacy Assistant
Sales Assistant, Stock Up Things,managmeent
09.2022 - 01.2023
Team Member
Pack Food,customer Service,time Management
12.2020 - 07.2022
Retail Assistant
Sales Assistant, Stock Up Things, Customer Service
01.2020 - 11.2020
Master of Science - Pharmaceutical Sciences
Greenwich University London England
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