Maria Mathieu
Melbourne,VIC
Summary
Effectively manage personnel and business operations to handle demanding Customer needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.
Overview
8
8
years of professional experience
Work History
Team Member
Woolworths Supermarket
07.2015 - 11.2023
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
Certificate IV - Education Support
Victoria University
Melbourne, VIC02.2021
Skills
- Cash Handling
- Problem-solving abilities
- Empathy and understanding
- Conflict resolution
- Process improvement
- Meeting compliance
- Effective listener
- Excellent customer service
- Meeting deadlines
- Skilled at achieving set goals and targets
referances
Available upon request.
Timeline
Team Member
Woolworths Supermarket
07.2015 - 11.2023
Certificate IV - Education Support
Victoria University