Maria Moraitis
Clarinda,VIC
Summary
Seeking an opportunity to join a team that values strong interpersonal skills and prioritizes client satisfaction, where I can contribute to creating positive client experiences and meet company goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cafe Assistant/Supervisor
Box Hill Institute
Mont Albert
10.2022 - 09.2024
- Led front of house operations, overseeing daily tasks to ensure smooth service and uphold customer satisfaction
- Supervised and trained team members in all aspects of café operations and expected standards
- Managed catering for events, coordinating with clients to meet their needs and expectations
- Implemented procedures and protocols, maintaining a welcoming, hygienic environment for customers and staff
- Addressed customer inquiries and feedback
- Rostering
Loans Administrator
Lendingco
Cheltenham
11.2020 - 07.2022
- General admin duties
- Promotion of business and gaining leads
- Gathering personal and financial information from potential applicants
- Assessing applicant finances and employment status to determine their lending capabilities
- Browsing available loans to identify options for clients
- Creating reports, agreements and other documents to present loan options to clients
- Building rapport with clients, tenders and employees and maintaining relationships within the business
Entry Level Assistant
Elite Protection Services
Toorak
01.2019 - 03.2020
- Assisted with data entry, rostering, and document management
- Managed stock inventory, created business correspondence, and ensured accurate record-keeping
- Coordinated employee schedules and processed onboarding for new hires
- Built and maintained relationships with clients and vendors to support business goals
Cleaning Assistant
Deakin University
Burwood
02.2017 - 12.2018
- Provided high-quality cleaning services to residential dwellings
- Conducted inspections and operated professional-grade machinery
Team Member
Hungry Jack's
Oakleigh
05.2012 - 08.2016
- Assisted in staff training and food preparation
- Kept store neat attractive
- Provided customer service support to ensure satisfaction.
Education
Cert I - Hospitality
Karingal Inc
01-2016
Cert III - Health Support Services
Dandenong Business College
01-2016
Cert II - Retail
Dandenong Business College
01-2015
Year 11 Completion -
South Oakleigh Secondary College
Melbourne, VIC12-2011
Cert IV Mental Health
Box Hill Institute
Skills
- Team Collaboration: Committed team player focused on shared goals
- Adaptability: Quickly adjusts to changing demands and environments
- Team Collaboration: Committed team player focused on shared goals
- Adaptability: Quickly adjusts to changing demands and environments
Certification
- Working With Childrens Check
- National Police Check
References
Danny Lugrin
Manager - Box Hill Institute
0432 717 407
Matthew Graver
Chief Financial Officer - Box Hill Institute
0439 617 309
Christalla Andreadis
Managing Director - Lendingco
0401 774 400
Timeline
Cafe Assistant/Supervisor
Box Hill Institute
10.2022 - 09.2024
Loans Administrator
Lendingco
11.2020 - 07.2022
Entry Level Assistant
Elite Protection Services
01.2019 - 03.2020
Cleaning Assistant
Deakin University
02.2017 - 12.2018
Team Member
Hungry Jack's
05.2012 - 08.2016
- Working With Childrens Check
- National Police Check
Cert I - Hospitality
Karingal Inc
Cert III - Health Support Services
Dandenong Business College
Cert II - Retail
Dandenong Business College
Year 11 Completion -
South Oakleigh Secondary College
Cert IV Mental Health
Box Hill Institute
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