Highly accomplished and customer-centric Superannuation professional with a proven track record of over 25 years in the industry. I possess extensive experience in both contact center and administrative roles, allowing me to cultivate exceptional interpersonal skills and foster enduring relationships with internal and external stakeholders. My unwavering commitment lies in surpassing expectations by effectively managing my workflow and prioritizing tasks. I excel in making informed decisions within my delegated authority,
striking a harmonious balance between the needs of the business, clients, and legislative requirements. Whether working autonomously or collaboratively, I genuinely value and appreciate the insights and contributions of others. Thriving in a highly regulated environment, I exhibit the confidence to interpret legislation and seamlessly apply it to real-life situations. When faced with complex issues, I possess the ability to analyze data and conduct thorough investigations, ensuring suitable outcomes that align with legislative and compliance guidelines.
- Customer service and communication
- Record keeping and data management
- Time management and prioritization
- Teamwork and collaboration
- Continuous learning and adaptability
- Problem solving and analytical abilities
- Ethical and professional work conduct
- Strong work ethic
- Microsoft suite
- Xero
- Quick super
Analiza Acosta - Services Manager
Ph: 0411288279
Serdar Gul - Team Leader, Defined Benefits
Ph: 0414394169