Maria Nicolinas
Eastlakes ,NSW
Overview
6
6
years of professional experience
Work History
Assistant Manager
Sussan Corporations
11.2018 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased sales through effective merchandising strategies and targeted promotions.
Sales Assistant Team Member
David Jones
11.2019 - 06.2021
- Streamlined inventory management, resulting in increased efficiency and better product availability for customers.
- Anticipated consumer trends by staying informed on industry developments, resulting in improved product offerings tailored to customer preferences.
- Contributed to a positive team environment with strong communication and collaborative skills.
- Enhanced customer satisfaction through providing personalized recommendations and attentive customer service.
- Contributed to customer-oriented team atmosphere driving sale targets and supporting organizational goals.
Education
Completed Tear 12 -
Kingsgrove North High School
Kingsgrove, NSWSkills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Task Delegation
- Employee Scheduling
- Sales Strategies
- Customer Service
- Team Leadership
- Problem Resolution
- Decision-Making
- Goal Setting
Timeline
Sales Assistant Team Member
David Jones
11.2019 - 06.2021
Assistant Manager
Sussan Corporations
11.2018 - 05.2024
Completed Tear 12 -
Kingsgrove North High School