MARIA ORELL

• Assigned tasks to associates to fit skill levels and maximize team performance.
• Provided leadership during times of organizational change or crisis situations.
• Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
• Delivered level of service to customers in effort to build upon relationships for future clients.
• Built relationships with internal team members and external partners to enhance effectiveness of team's work and
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Coached, mentored and trained team members in order to improve their job performance.
• Trained new staff members for Back to School, on how to measure kids feet for the perfect school shoes.

• Completed thorough opening, closing and shift change functions to maintain operational standards each day.
• Assigned tasks to associates to fit skill levels and maximize team performance.
• Trained Christmas and BTS new staff members, so they can deliver a great service to all of our customers
• Built a great bond with our staff members, we all work great as a team. Im so proud that I know I can manage a store
• I'm driven to show others that any hard work provides a great feeling of success ans its a great company to work for.
• My Sales, KPI and fusion sign up are amazing.
• Provided leadership during times of organizational change or crisis situations.
• Developed and implemented strategies to increase customer satisfaction and loyalty.

• Assigned tasks to associates to fit skill levels and maximize team performance.
• Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
• Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
• Delivered level of service to customers in effort to build upon relationships for future clients.
• Built relationships with internal team members and external partners to enhance effectiveness of team's work and boost results

Supervised and trained customer service team 3 members to provide exceptional service, driving retention and satisfaction.

Managed day-to-day operations, including supervision and assignment delegation for 5-member team.

Open/close store, transferring store & accepting stock in. Banking, ordering office supplies.

Labeling and pricing new arriving stock and displaying them neatly. VIP orders for customers.