Merchandise Leader
Big W
- Introduced new technology tools into daily operations streamlining processes leading to operational efficiencies.
- Fostered a positive working environment that encouraged collaboration between team members ultimately contributing towards overall success.
- Enhanced visual merchandising, resulting in a more attractive store environment and higher customer engagement.
- Reviewed sales data to identify opportunities for improvement in product assortment and pricing strategy.
- Increased sales performance by effectively managing and training the merchandise team.
- Optimized store layout for enhanced customer experience and increased foot traffic.
- Developed seasonal promotional campaigns that drove increased sales during peak shopping periods.
- Reduced inventory shrinkage by implementing loss prevention measures and staff training.
- Ensured compliance with safety regulations within the workplace, maintaining a safe environment for employees at all times.
- Increased employee productivity through effective task delegation and time management techniques.
- Collaborated with other department leaders to implement successful cross-selling strategies.
- Mentored junior team members, fostering their professional growth and building a high-performing team culture.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Maintained updated product knowledge to successfully educate and advise customers.
- Reviewed customer feedback to identify trends and improve product selection.
- Interacted with customers to obtain feedback and drive satisfaction.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Greeted customers and directed to requested products.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Updated merchandise pricing to match new values and special promotional rates.
- Supervised and trained new staff in performing census.
- Maintained store assets with effective loss prevention strategies.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Developed plan-o-grams and layouts that maximized sales.
