Maria Scharhag
Fremantle,WA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Console Operator
BP Norseman
11.2023 - 04.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- daily tasks included customer service and kitchen functions, food preparation, stock control, cash handling, maintaining a high level of food safety and hygiene.
Office & Project Manager
Grimmer + Steinhauser GmbH & Co. Wohnchic KG
05.2022 - 09.2023
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Oversaw hiring, staffing, and labor law compliance.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
Change Management Lead
Amazon
04.2021 - 04.2022
- In-house consulting for senior leadership for process optimization using lean management and six sigma methods
- Conducted thorough post-implementation reviews to assess success factors and lessons learned from completed change projects.
- Streamlined organizational restructuring efforts for smoother transitions, utilizing deep understanding of business needs and employee concerns.
- Influenced senior leadership buy-in for critical change initiatives through persuasive presentations and data-driven insights.
- Enhanced change management processes by implementing effective communication strategies and stakeholder engagement techniques.
Operations Team Leader
Amazon
09.2020 - 03.2021
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Optimized team performance, providing clear guidance and setting achievable goals.
- Trained, coached and managed 120-person team of associates.
- Coordinated team schedules, ensuring optimal staffing levels were maintained at all times.
- Provided effective leadership during periods of change or transition within the organization.
- Streamlined warehouse operations through the successful execution of lean management principles.
Education
Master of Arts - International Culture And Business Studies
University of Passau
Germany 2019
Skills
- Business process improvement
- Teamwork and Collaboration
- Excellent Communication
- Organizational Development
- Stakeholder Management
- Personnel Management
Timeline
Console Operator
BP Norseman
11.2023 - 04.2024
Office & Project Manager
Grimmer + Steinhauser GmbH & Co. Wohnchic KG
05.2022 - 09.2023
Change Management Lead
Amazon
04.2021 - 04.2022
Operations Team Leader
Amazon
09.2020 - 03.2021
Master of Arts - International Culture And Business Studies
University of Passau
Similar Profiles
Erwin F. CaguioaErwin F. Caguioa
General Laborer at Norseman Protective SolutionsGeneral Laborer at Norseman Protective Solutions
Brenden Michael MartinezBrenden Michael Martinez
Framer Apprentice at Norseman ConstructionFramer Apprentice at Norseman Construction
Owen MotsayOwen Motsay
Sales Intern | at Norseman Defense ServicesSales Intern | at Norseman Defense Services