Maria Serra
Dennington,Victoria
Summary
Talented kitchen team member and motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with dessert and sweet cuisine, specialising in cakes. Hardworking, dedicated and knowledgeable professional with exacting standards for food quality and presentation.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pastry Chef/Acting Head Pastry Chef/Content Creator
2 Tarts Baking
02.2018 - 10.2023
- Prepared a variety of cakes, pastries and desserts from scratch.
- Decorated an array of custom cakes in all shapes and sizes for different celebrations i.e. weddings, birthdays, engagements, baby showers.
- Monitored a large variety of stock including dry stock, fridge and freezer stock and decoration stock, replenishing when necessary.
- Oversaw a team of pastry chefs including training a minimum of 1 apprentice at all times.
- Compiled working specifications and food cost estimates for new products.
- Maintained well-organized kitchen to keep work consistent.
- Monitored quality of ingredients used in recipes to maintain consistency and safety standards.
- Produced allergy-friendly gluten-, dairy- and egg-free variations of classic recipes.
- Created new products to drive business growth.
- Followed food safety standards when handling ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Created dynamic videos and pieces to increase website and social media traffic.
- Develop original content through social listening and independent sources.
- Implemented strategies and tactics to grow followers on social media channels.
- Increased customer engagement through social media.
- Collaborated with team members to develop creative campaigns for social media platforms.
Retail/Kitchen Assistant
Dennington Bakehouse
01.2015 - 02.2018
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Opening and closing business.
- Working both alone and with other staff including training new staff members.
- Taking orders both in person and over the phone.
Fresh Produce/Delivery Assistant
King Cole Direct Fruit Supply
12.2014 - 12.2017
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Replenishing stock shelves and quality control.
- Verified load against delivery ticket before completing each delivery.
- Packing and unpacking stock.
- Assisting customers with product selection.
- Kept tidy and organized area to comply with cleanliness standards.
Education
Certificate III - Cake And Pastry
South West Institute of TAFE
Warrnambool, VIC08.2021
High School Diploma -
Emmanuel College
Warrnambool, VIC11.2016
Skills
- Good time management
- Hard working and dedicated
- Team cooperation
- Proper food handling
- Good Natured and easy to get along with
- Trustworthy
- Multi tasking
Certification
- Certified Pastry Cook - 2021
Timeline
Pastry Chef/Acting Head Pastry Chef/Content Creator
2 Tarts Baking
02.2018 - 10.2023
Retail/Kitchen Assistant
Dennington Bakehouse
01.2015 - 02.2018
Fresh Produce/Delivery Assistant
King Cole Direct Fruit Supply
12.2014 - 12.2017
Certificate III - Cake And Pastry
South West Institute of TAFE
High School Diploma -
Emmanuel College
- Certified Pastry Cook - 2021
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