MARIA SHICK
Port Macquarie
Summary
Accomplished housekeeper with expertise in cleaning and sanitizing, honed at Gold Coast Private Hospital. Proven ability to enhance service quality through innovative cleaning techniques and team collaboration. Successfully trained new staff, improving efficiency by 20%. Recognized for maintaining high standards of cleanliness and safety, ensuring a pristine environment for guests and residents alike.
Overview
21
21
years of professional experience
Work History
Environmental Services Housekeeper
Gold Coast Private Hospital
Gold Coast, QLD
11.2020 - 11.2024
- Maintained cleanliness and sanitation standards in patient areas and common spaces.
- Utilized appropriate cleaning chemicals and equipment to ensure safety and efficiency.
- Followed infection control protocols to minimize cross-contamination risks.
- Assisted in training new staff on cleaning procedures and safety regulations.
Housekeeper
Novotel Surfers Paradise
Gold Coast, QLD
11.2017 - 11.2020
- Maintained cleanliness and organization of guest rooms and common areas.
- Performed laundry tasks, ensuring timely delivery of clean linens and towels.
- Utilized cleaning chemicals and equipment safely per established protocols.
- Assisted in inventory management of cleaning supplies, minimizing waste.
Housekeeper
Challenger Hospitality Pty Ltd
Gold Coast, QLD
07.2017 - 12.2017
- Collaborated with team members to address guest requests efficiently.
- Trained new staff on cleaning procedures and safety standards.
- Implemented improved cleaning techniques, enhancing overall service quality.
- Supervised daily housekeeping operations, ensuring adherence to hotel standards.
Aged Care Worker
Catholic Care for the Aged
St Agnes Parish Port Macquarie NSW
05.2017 - 10.2017
- Provided compassionate care to elderly residents, enhancing quality of life through daily activities.
- Assisted in developing personalized care plans, ensuring alignment with resident needs and preferences.
- Monitored health conditions of residents, reporting changes to healthcare professionals promptly.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for diverse resident needs.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
- Monitored and assisted residents through individual service plans.
Housekeeper
Macquarie Waters Hotel
Port Macquarie, NSW
10.2008 - 06.2014
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Housekeeper
Mid Pacific Motel
Port Macquarie, NSW
03.2004 - 08.2008
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
Certificate 111 in Aged Care
TAFE NSW
NSW10.2015
Skills
Cleaning and sanitizing
Cleaning techniques
Cleaning and sanitation
Team collaboration
Timeline
Environmental Services Housekeeper
Gold Coast Private Hospital
11.2020 - 11.2024
Housekeeper
Novotel Surfers Paradise
11.2017 - 11.2020
Housekeeper
Challenger Hospitality Pty Ltd
07.2017 - 12.2017
Aged Care Worker
Catholic Care for the Aged
05.2017 - 10.2017
Housekeeper
Macquarie Waters Hotel
10.2008 - 06.2014
Housekeeper
Mid Pacific Motel
03.2004 - 08.2008
Certificate 111 in Aged Care
TAFE NSW