Maria Varela
Arncliffe,NSW
Summary
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Bartender
SSP Australia & New Zealand
05.2022 - Current
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barista
SSP Australia & New Zealand
05.2022 - Current
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Certificate III - Floristry
TAFE NSW
Ryde, NSW11.2023
Graduate Certificate - RSA/RCG
TAFE NSW
Ultimo, NSW05.2022
No Degree - Cafe Skills - Course
TAFE NSW
Ryde, NSW03.2022
Skills
- Strong multitasking
- Physical coordination
- Highly reliable
- Engaging personality
- Patience and Tolerance
- Outgoing Personality
- Critical Thinking
- Considering others
- Time Management
- Attention to Detail
- Adaptability and Flexibility
- Continuous Improvement
Languages
Spanish
Native or Bilingual
Timeline
Bartender
SSP Australia & New Zealand
05.2022 - Current
Barista
SSP Australia & New Zealand
05.2022 - Current
Certificate III - Floristry
TAFE NSW
Graduate Certificate - RSA/RCG
TAFE NSW
No Degree - Cafe Skills - Course
TAFE NSW
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