MARIA ZAIR

• Processed fortnightly payroll, ensuring accuracy and timeliness.
• Managed changes in employment, including position changes, dual roles, higher-grade duties, and secondments.
• Efficiently and effectively responded to payroll queries, providing clear advice on pay and conditions, including award interpretation.
• Processed travel and other reimbursements in a timely manner.
• Handled onboarding, offboarding, and preparation of separation certificates.
• Reviewed payroll reports, such as pay variance reports, on a weekly basis.
• Ensured compliance with all payroll processes and award interpretations.
• Addressed pay-related queries with a strong focus on delivering high-quality customer service.
• Built and maintained strong relationships with HR and key stakeholders to drive continuous improvement.
• Collaborated with colleagues, providing input to increase work productivity.
• Ensured timely completion of projects, tasks, and responsibilities as per assigned deadlines.

• Review and approve payroll transactions to ensure compliance with relevant policies, procedures, laws, and regulations.
• Processing end-to-end payroll, including collecting, entering, and loading of timesheets and reconciling overtime and penalties.
• Accurate and timely processing of payroll, including salaries, wages, overtime, leave entitlements, pay adjustments, onboarding, offboarding (separations), preparing employee terminations and separation certificates.
• Provide guidance and support to HR team and regional team managers on payroll issues and enquiries.
• Maintaining internal payroll systems and databases, including adding new employee and client details into relevant systems as required, Record management support, and password re-sets.
• Managing payroll inbox, responding to payroll queries in a timely manner.
• Interpreting awards and conditions to employees regarding their queries

• Ensured work allocated is fully completed within allocated timeframes and deadlines
• Ensured compliance and legislative requirements are adhered to
• Processing income protection claims for employees of all area health services due to illness and injury
• Provided exemplary service to employer, member, and super fund enquiries
• Completed administrative duties in a professional and timely manner to agreed standards
• Resolved complex superannuation administration
• Running and monitoring weekly Stafflink reports
• Setup of new super funds ensuring all compliance details are met
• Running monthly and weekly Superannuation reports and submitting them to management and Super funds
• Contributed to continuous process improvement activities by generating suggestions and engaging in problem-solving activities.

• Ensuring the efficient and effective day-to-day operation of payroll functions using staff link and CA tools and other Microsoft office packages within defined time frames.
• Electronic Roster File Importation for pay files from Health agencies via electronic data base as well as file importation of rosters for priority files, adjustment files, meal files, workers comp and etc.
• Providing Customer service and attending to all rostering and payroll queries from Health agencies via email and phone.
• Undertaking detailed examination of employee and system reports to verify data accuracy and adherence to Award and employment conditions.
• Answering award related queries and constantly referring back to award related policies and processes including workers comp.
• Allocating tasks to team members, managing work flow and ensuring team members complete their tasks according to deadlines and KPIs.
• Checking work of staff members in the team.
• Coordinating tasks and providing support to team members to complete their tasks.
• Resolving high level escalations and payroll enquiries, Current Escalation champion in the team.
• Entering payroll related data by both manual data entry and electronic transfer processes into the HRIS and associated electronic systems.
• Handling general payroll related inquiries via telephone, e-mail, or face to face discussion with co-workers customers and/or their managers.
• Preparing and/or check priority payments and adjustments. (I.e, those not automatically generated by the computerised payroll package) as required.
• Generation of payroll reports and verifying the accuracy and timely maintenance of payroll reports.
• Working with the relevant Team Leaders and Managers in regards to utilising of the operational modules within the HRIS, including roster packages so as to ensure best functionality in the production of payrolls.
• Supporting the workflow improvement processes within the overall Pay Service.
• Assisting the payroll team in implementing payroll priorities to meet the needs of customers for reporting in a timely, cost effective, and efficient manner and such other duties as may reasonably be required by the relevant Team Leaders and Managers within the Payroll Unit.
• Modelling, promoting, and encouraging a culture that embraces values of the organisation, positive ‘can do' attitude and approach in interactions with internal managers and staff, customers and other stakeholders.
• Commitment to the principles of EEO, OH&S, ethical practice, and Ethnic Affairs Priorities Statement.

• Managed Weekly payroll operations for 100 staff members

• Calculated, prepared, and distributed wages, taking into account overtime and deductions such as tax, super contributions, and childcare support.

• Month end reporting and balancing.

• Reconciliations of accounts.

• Accounts Receivable.

• Bank Reconciliations.

• Payroll enquiries and preparing invoices with legal documents and contracts.

• Debt collection

• Receiving and recording invoices and arranging payments accordingly

• Transitioned projects from estimation and pre-construction phase to well-defined project execution plan.

• Developed process improvements to increase efficiency and productivity and presented to management for approval.

• Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.

• Unit pricing of various domestic funds.
• Investment Manager's reconciliations on monthly basis.
• Booking futures, and updating gain and loss on futures on daily basis.
• Daily reporting of modified liquidity test to the client for the business unit.
• Processing applications and redemptions including necessary accounting adjustments.
• Settling cash, trades and foreign exchange transactions on daily basis.
• Exposure to multi class and pooled superannuation trust funds (PST).
• Monitoring Austraclears, failed trades and processing them.
• Booking foreign exchange.
• Reconciling and investigating cash between accounting and cash at bank.
• Updating forward rates.
• Preparing Billing schedule for specific client.