MARIA ZEILA
Kingsgrove,Australia
Overview
29
29
years of professional experience
Work History
Deputy Principal
A H & B College
Bondi Junction
12.2023 - Current
- Company Overview: Experienced Deputy Principal Leader overseeing day-to-day operations within a compliant and student-focused RTO environment. The RTO delivers courses in Hairdressing, Barbering, Salon Management, English, Business, Marketing, and Leadership.
- Managing enrolments, accounts, and ensuring adherence to ASQA standards and other regulatory requirements.
- Building and maintaining positive relationships with key stakeholders, including students, trainers and regulatory bodies.
- Skilled in conducting internal audits, validations, and continuous improvement initiatives for the RTO and CRICOS registration.
- Experienced in developing and maintaining agent agreements, performing workplace risk assessments and driving organisational growth through strategic networking and stakeholder engagement.
- Oversee key academic functions, including enrolments, student induction, academic progression, support, attendance, interventions, completions, and issuing of qualifications.
- Ensure trainers and assessors maintain current industry knowledge and required qualifications.
- Experienced Deputy Principal Leader overseeing day-to-day operations within a compliant and student-focused RTO environment. The RTO delivers courses in Hairdressing, Barbering, Salon Management, English, Business, Marketing, and Leadership.
Casual Senior Hairdresser
Hairbiz
Rose Bay
08.2016 - Current
- As a valued team member at Hairbiz, I deliver expert hair services with a focus on both classic and contemporary techniques.
- My specialties include precision cuts for men and women, advanced colouring and correction, and a wide range of styling and treatment services.
- Key skills and services: Hair colouring, foiling, and balayage, Colour correction and chemical straightening, Blow-drys and keratin smoothing treatments, Hair extensions and event styling, Men's and women's haircuts tailored to client needs.
- Committed to providing a high standard of client care, staying current with industry trends, and ensuring every guest leaves feeling confident and refreshed.
Senior Hairdresser
Freelance/Self employed Hairdresser
07.2013 - Current
- Experienced in delivering high-quality, personalised hair services for both men and women.
- Specialising in a wide range of modern and classic techniques, including precision cutting, creative colour, and advanced treatments.
- Key services include: Men's and women's haircuts, Hair colouring and colour correction, Foiling and balayage techniques, Blow-drys and keratin smoothing treatments, Chemical straightening, Hair extensions, Bridal and special occasion styling.
- Dedicated to maintaining client satisfaction through tailored consultations, ongoing education, and a passion for enhancing natural beauty.
Trainer and Assessor, Hairdressing Educator
Hair & Beauty Academy
Penrith
01.2021 - 12.2023
- Responsible for delivering high-quality training in SHB20216 Certificate II in Salon Assistant and SHB30416 Certificate III in Hairdressing.
- Provide both classroom-based and one-on-one workplace training for apprentice students, ensuring flexible, tailored support to meet their learning pathways.
- Conducting practical and theory assessments, marking knowledge tests, and providing competency feedback.
- Delivering engaging lessons using PowerPoint, handouts, live demonstrations, discussions, and workshop videos.
- Visiting apprentices in-salon to deliver unit-specific training and observe workplace performance.
- Promoting apprenticeships through engagement with local businesses and salons.
- Managing client bookings in the student salon and supervising student-client interactions to assess service outcomes.
Lead Trainer and Assessor, Hairdressing Educator
A H & B College
Bondi Junction
09.2020 - 11.2023
- Qualified hairdresser and experienced Trainer and Assessor, supporting all aspects of hairdressing education and student development.
- Responsible for delivering practical and theoretical knowledge aligned with the SHB training package.
- Assist students in understanding and completing workbook tasks, unit outcomes, and assessment requirements.
- Sign off on student documentation, including workbooks, knowledge tests, client activity logs, and practical skills assessments.
- Engage in student salon operations, provide real-time feedback, and assess competence based on client interactions.
- Support the administration and smooth day-to-day running of the training organisation, ensuring delivery of high-quality education.
- Maintain compliance with Wisenet student management system and contribute to the ongoing improvement of training materials and resources.
Owner
Bebdollz Hair
Earlwood
01.2005 - 06.2013
- Company Overview: As the owner of Bebdollz Hair, I successfully managed all aspects of salon operations while leading a team of 10 staff.
- Supervised daily operations, staff performance, and client service standards.
- Built strong client and team relationships through leadership and clear communication.
- Delivered a wide range of hair services including: Men’s and women’s cutting, Hair colouring and advanced colour correction, Foiling, highlighting, and keratin smoothing treatments, Chemical straightening, hair extensions, and special occasion styling.
- Maintained a high standard of quality, consistency, and customer satisfaction.
- Passionate about empowering beauty through hair, business growth, and mentoring emerging talent in the hairdressing industry.
- As the owner of Bebdollz Hair, I successfully managed all aspects of salon operations while leading a team of 10 staff.
Owner/Proprietor
Novaks Hair Enterprises
Earlwood
01.1996 - 01.2005
- Company Overview: I began my career at Novaks Hair Enterprises as an apprentice, where I built a strong foundation in all aspects of hairdressing.
- Overseeing all salon operations, team supervision, and client service delivery.
- Managing business finances, supplier relationships, and marketing efforts.
- Providing expert hair services including cutting, colouring, styling, and treatments.
- Driving client retention through quality service and community engagement.
- I began my career at Novaks Hair Enterprises as an apprentice, where I built a strong foundation in all aspects of hairdressing.
Education
Certificate III - Barbering
SHB30516
01.2023
Certificate III - Hairdressing (RPL)
SHB30416
01.2020
Certificate IV - Training and Assessment
TAE40116
01.2019
Certificate IV - Hairdressing
WRH40100
01.2006
Certificate III - Hairdressing
01.2001
Higher School Certificate -
01.1999
Certificate II - Hairdressing
01.1997
Skills
- Regulatory compliance
- Organise professional development
- Group and individual instruction
- Active listening
- Staff training
- Salon operations management
- Staff supervision
- Recruitment
- Training
- Mentoring
- Internal auditing
- Stakeholder engagement
- Risk assessment
- Quality assurance
- Enrolment management
- Data analysis
- Conflict resolution
- Effective communication
- Client relationship management
- Performance evaluation
- Continuous improvement
- Training delivery
- Multitasking capacity
- Stakeholder collaboration
- Customer service
- Sales
- Client relationship building
- Team leadership
- Staff performance management
- Innovative hairstyling techniques
- Salon safety knowledge
- Operational management
- Computer literacy
- Microsoft Office
- Telephone communication
- Email communication
- Organisational skills
- Self-motivation
- Multitasking
- Ethical
- Loyalty
- Commitment to continuous improvement
- Hairdressing / Barbering Skills
References
- Belinda Lord, Lead Head Trainer, A H & B COLLEGE, 0418458879
- Samantha Martin, Lead Head Trainer, HAIR AND BEAUTY ACADEMY, 0449 003 732
- Alexandra Frillingos, Proprietor, HAIRBIZ, 0410 857 853
Personal Information
Date of Birth: 05/01/82
Key Skills And Attributes
Over 25 years of hands-on experience in all aspects of Hairdressing, Proven leadership in managing salon operations and supervising staff, Skilled in the recruitment, training, and mentoring of apprentices and junior Hairdressers, Strong background in customer service, sales, and client relationship building, Expertise in team leadership, staff performance management, and fostering positive salon culture, Men's and women's cutting and styling, Advanced colouring, colour correction, and highlighting techniques, Balayage, blow-drys, and keratin treatments, Chemical straightening and hair extensions, Special occasion and bridal styling, Up-to-date with modern trends and innovative hairstyling techniques, Strong knowledge of salon safety and operational management, Advanced computer literacy with Microsoft Office suite, Excellent telephone and email communication skills, Highly organised, self-motivated, and capable of multitasking, Ethical, loyal, and committed to continuous improvement
Timeline
Deputy Principal
A H & B College
12.2023 - Current
Trainer and Assessor, Hairdressing Educator
Hair & Beauty Academy
01.2021 - 12.2023
Lead Trainer and Assessor, Hairdressing Educator
A H & B College
09.2020 - 11.2023
Casual Senior Hairdresser
Hairbiz
08.2016 - Current
Senior Hairdresser
Freelance/Self employed Hairdresser
07.2013 - Current
Owner
Bebdollz Hair
01.2005 - 06.2013
Owner/Proprietor
Novaks Hair Enterprises
01.1996 - 01.2005
Certificate III - Barbering
SHB30516
Certificate III - Hairdressing (RPL)
SHB30416
Certificate IV - Training and Assessment
TAE40116
Certificate IV - Hairdressing
WRH40100
Certificate III - Hairdressing
Higher School Certificate -
Certificate II - Hairdressing
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