Dedicated Social Worker provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Overview
6
6
years of professional experience
Work History
Support Worker Level 2
Open Futures Disability Services
04.2021 - Current
Planned, prepared, and served meals and snacks according to prescribed diets.
Developed rapport to create safe and trusting environment for care.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Ran errands for patients, did shopping, and picked up other necessities.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Monitored progress and documented patient health status changes to keep care team updated.
Documented residents' mental status, sleep, and eating patterns in medical record books.
Administered medication as directed by physician.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Support Worker
LME Care
08.2022 - Current
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Kept clients engaged in social networks and communities for personal health and growth.
Promoted community integration by providing extensive physical, emotional and social support.
Visited home environments to help clients develop comprehensive life, technical and job skills.
Collaborated with other professionals to plan and coordinate care for clients.
Documented client progress and activities in accordance with agency policies and procedures.
Cleaning Crew Supervisor
The Classiest Cleaners
02.2019 - 06.2022
Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
Domestic Violence Volunteering
Supreme Court
08.2020 - 12.2020
Assisted clients in identifying community resources and connecting with appropriate services.
Collaborated with other professionals to plan and coordinate care for clients.
Documented client progress and activities in accordance with agency policies and procedures.
Assisted clients in developing and setting realistic goals to promote positive change.
Participated in interdisciplinary team meetings to coordinate care for clients.
Developed and maintained strong relationships with community resources for successful referrals.
Prison Assistant
Colombia Prison
01.2018 - 07.2019
Greeted guests in with friendliness and professionalism.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Assisted manager in all aspects of business operations.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Monitored and ordered supplies and materials to keep office well stocked.
Offered technical support and troubleshot issues to enhance office productivity.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Education
Diploma in Community Services -
Sarina Russo Institute
Brisbane, QLD
03.2023
Certificate III - Individual Support
Sarina Russo Institute
Brisbane, QLD
02.2022
Bachelor of Law - Criminal Justice
Militar University of Colombia
Colombia.
05.2019
Skills
Care Plan Management
Recording Vital Signs
Case Management
First Aid and Safety
Client Documentation
Progress Documentation
Care Plan Assessment
Time Management
Compassionate Communication
Verbal and Written Communication Skills
Problem-Solving
Relationship Building
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Support Worker
LME Care
08.2022 - Current
Support Worker Level 2
Open Futures Disability Services
04.2021 - Current
Domestic Violence Volunteering
Supreme Court
08.2020 - 12.2020
Cleaning Crew Supervisor
The Classiest Cleaners
02.2019 - 06.2022
Prison Assistant
Colombia Prison
01.2018 - 07.2019
Diploma in Community Services -
Sarina Russo Institute
Certificate III - Individual Support
Sarina Russo Institute
Bachelor of Law - Criminal Justice
Militar University of Colombia
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