I am a trusted professional with a track record of success in the field, attention to detail, and a proactive mindset. Look for learning and growth opportunities where you can support the improvement of processes and workflows for the benefit of the team. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Internal Audit Leader
Sophos Solutions
Bogotá, Colombia
05.2018 - 10.2023
Conducted risk assessments to identify areas of potential non-compliance with internal policies and procedures.
Developed audit plans for each engagement, establishing the scope, objectives, and timeline.
Reviewed and evaluated company operations, processes, controls, financial systems and data accuracy.
Evaluated the adequacy of management's internal control structure over financial reporting and operational activities.
Assessed compliance with applicable laws and regulations.
Provided guidance on best practices in internal control design and implementation.
Identified opportunities for improvement in internal control systems and procedures.
Prepared reports that summarized audit findings and recommended corrective actions.
Monitored progress of corrective action plans implemented by management teams.
Maintained effective communication between auditing team members throughout the audit cycle.
Facilitated training sessions on audit techniques to other members of the team.
Collaborated with external auditors to ensure seamless transition during year-end audits.
Documented work performed as part of a continuous quality assurance program.
Quality Process Improvement Coordinator
PBR Technology SAS
Bogotá, Colomboa
05.2015 - 05.2018
Developed and implemented quality improvement processes to ensure compliance with industry standards.
Identified areas of improvement within the organization's current process, and created strategies to address them.
Analyzed data from customer surveys to determine which processes needed enhancement or modification.
Provided training and guidance to staff on how to improve their performance in line with new quality procedures.
Created detailed documentation of all quality assurance activities across the organization.
Monitored production lines for conformance to company policies, procedures, and guidelines related to quality assurance.
Reviewed existing systems and procedures regularly to identify potential problems or opportunities for improvement.
Conducted internal audits of products and services against established criteria in order to ensure consistent high-quality output.
Maintained an effective system for tracking nonconforming products throughout the entire manufacturing process.
Coordinated efforts between multiple departments in order to ensure successful implementation of changes related to process improvements.
Checked skill, compliance and competency of healthcare staff, tracking performance indicators and suggesting improvements.
Leveraged quality metrics data to assess positive and negative aspects of current operations.
Provided excellent customer service by responding to inquiries and resolving complaints.
Developed relationships with customers through proactive communication, follow-up, and problem resolution.
Conducted regular customer surveys to identify areas for improvement in customer satisfaction levels.
Occupational Health and Safety Assistance
Servicio Nacional de Aprendizaje (SENA)
Villeta , Colombia
05.2013 - 04.2015
Conducted periodic safety inspections of the facility to ensure compliance with OSHA regulations.
Provided guidance and training on health and safety topics such as accident prevention, fire safety, hazardous materials handling, and ergonomics.
Investigated accidents or incidents to identify root causes, develop corrective actions, and improve overall safety performance.
Conducted detailed inspections of equipment and machinery to ensure they were in compliance with safety regulations.
Identified any potential hazards or areas that needed improvement through visual inspection and testing.
Performed regular maintenance checks on production lines to identify any issues needing repair or replacement.
Assisted in training new inspectors on safety protocols and standards.
Maintained safety records and documentation to ensure compliance with regulations.
Conducted safety inspections of work sites, identified potential hazards and recommended solutions.
Organized training sessions on occupational health and safety topics.
Education
Corporate Management Control Specialist -
Universidad Externado De Colombia
Bagot, NT
06.2022
Bacherlor of Industrial Engineer - Industrial Engineer
Politecnico Grancolombiano
Bogotá, Colombia
04.2020
Career Technologist - Quality, Environment And Safety
Servicio Nacional De Aprendizaje SENA
Bogotá, Colombia
12.2015
Skills
Organizational Skills
Project Tracking
Work Flow Planning
Procedure Development
Project Planning
Cost Control
Strategic Planning
Schedule Management
Productivity Improvement
Project Management
Inventory Control
Client RelationsAccount Reconciliation
Financial Management
Financial Controls
Fraud Identification
Audit Management
Risk Management
Clear Communication
Compliance Reporting
Decision-Making
Business Operations Analysis
Microsoft Office
Relationship Building
Risk Mitigation Strategies
Quality Assessment
Non-Compliance Assessment
Audit Support
Team Collaboration
Data Analysis
Languages
Spanish
Native/ Bilingual
English
Elementary
Timeline
Internal Audit Leader
Sophos Solutions
05.2018 - 10.2023
Quality Process Improvement Coordinator
PBR Technology SAS
05.2015 - 05.2018
Occupational Health and Safety Assistance
Servicio Nacional de Aprendizaje (SENA)
05.2013 - 04.2015
Corporate Management Control Specialist -
Universidad Externado De Colombia
Bacherlor of Industrial Engineer - Industrial Engineer
Politecnico Grancolombiano
Career Technologist - Quality, Environment And Safety