Maria Christine Bustos

• Set up, Run and Changeovers in all four Highcare lines.
• Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
• Improved product quality with thorough inspections and adjustments to machine settings as needed.
• Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
• Documented production activity in MQIS at all times. Document Downtimes and Sap Sheets.
• Improved food safety standards by developing and implementing HACCP plans and procedures.
• Collaborated with team members to optimize production processes and improve overall performance.
• Resolved technical issues swiftly, minimizing downtime and maintaining production schedules.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

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• Ensured compliance with health department regulations, maintaining a consistently clean and safe kitchen environment for staff and customers alike.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
• Worked with POS system to place orders, manage bills, banking.
• Conducted daily opening and closing procedures, ensuring readiness for business
• Accomplished multiple tasks within established timeframes.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
• Operated espresso machines and commercial coffee brewers to create beverages.