Maria fernanda Castellanos
Melbourne ,VIC
Summary
Energetic and dependable with strong work ethic and positive attitude. Knowledge of maintaining cleanliness and sanitation standards, coupled with ability to handle dishwashing equipment efficiently. Dedicated to ensuring spotless kitchen environment and contributing to smooth-running operation.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
Work History
Dishwasher
Mjolner
05.2023 - 09.2024
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
Housekeeping Supervisor
Selina Hostel
03.2023 - 04.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
- Maintained a high level of quality control through regular inspections, resulting in consistent adherence to hotel standards.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Skills
- Strong work ethic
- Time management
- Heavy lifting
- Punctuality
- Problem-solving
- Efficient cleaning
- Safety awareness
- Dishwasher operation
- Stress tolerance
- Cleaning procedures
- Customer service excellence
- Organizational strengths
- Waste disposal
- Proper sanitation
- Interactive communication skills
- Chemical handling
- Efficient nature
- Quality control
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Dishwasher
Mjolner
05.2023 - 09.2024
Housekeeping Supervisor
Selina Hostel
03.2023 - 04.2024