Summary
Overview
Work History
Education
Skills
Timeline
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Maria Fernanda Martins

Gold Coast

Summary

Skilled in beverage preparation and customer service, I enhanced cleanliness and customer satisfaction at Breezy and Santa Brasa. Expert at crafting innovative cocktails and managing high-volume events, I significantly improved service efficiency. My creative menu development and hygiene practices reflect my dedication to excellence in the hospitality industry.

Overview

1
1
year of professional experience

Work History

Cleaner

Breezy
10.2024 - 12.2024
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Bartender

Santa Brasa
02.2024 - 10.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Mixed unique and interesting cocktails for customers, including bar specials.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Bartender

Casa Clube
12.2023 - 02.2024
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Developed creative bar menus and drink recipes by researching emerging industry trends.

Education

Inglês

Langports
Gold Coast, QLD
03-2025

Skills

  • Customer service
  • Cleanliness and hygiene
  • Menu memorization
  • Beverage preparation

Timeline

Cleaner

Breezy
10.2024 - 12.2024

Bartender

Santa Brasa
02.2024 - 10.2024

Bartender

Casa Clube
12.2023 - 02.2024

Inglês

Langports

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Maria Fernanda Martins