MARIA FERNANDA ROZO
Lugarno,NSW
Summary
Detailed House Cleaner with 5 years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.
Exceptional Nanny with experience supporting daily success and health of children of varying needs and interests. Versatile and adaptable in conducting errands, cooking, changing diapers and entertaining children according to parental specifications. Reliable and supportive member of house operations, assisting family as extenuating circumstances arise.
Overview
7
7
years of professional experience
Work History
House Cleaner
Whizz Hub
10.2022 - 01.2023
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Nanny
Independant
12.2020 - 09.2022
- Supported children in play activities, meals and snacks, hygiene and socialization.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
Customer Service Specialist
Studio F
01.2018 - 08.2022
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Resolved concerns with products or services to help with retention and drive sales.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
Education
High School Diploma -
Fernando De Aragon
Colombia12.2012
Skills
- Closet Detailing
- Household Management
- Debris Collection
- Linen Care
- Carpet Vacuuming
- Chemical Cleaners
- Floor Cleaning
- Dusting Furniture
- Commercial Cleaning
- Educational Support
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
House Cleaner
Whizz Hub
10.2022 - 01.2023
Nanny
Independant
12.2020 - 09.2022
Customer Service Specialist
Studio F
01.2018 - 08.2022
High School Diploma -
Fernando De Aragon
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