Maria Gabriela Souza do Canto

A dynamic and dedicated professional pursuing a Master's in International Law, eager to bring my extensive background in customer service, administrative excellence, and strategic project management to the East Hills Electorate Office. My multilingual skills, coupled with a deep-seated passion for community service and engagement, drive my ambition to contribute meaningfully to legislative processes and outreach initiatives.

• Social Science Research Assistant, Humanitarian Mission, Maputo, Mozambique (2024)

Played a pivotal role in research assessing socio-economic and infrastructural challenges in major hospitals, supporting strategic planning for future humanitarian missions., Enhanced stakeholder engagement across international and local communities, driving collaborative efforts for sustainable healthcare improvements in Mozambique.

• Retail Volunteer Coordinator, Red Cross Shop, Sydney, NSW, Australia (2019-2020)

Led a volunteer sales team to surpass sales targets, employing effective motivation and training techniques., Innovated customer service strategies that significantly elevated the shopping experience, boosting repeat customer visits and overall satisfaction.

• High Distinction, Australian Geography Competition (2020)
• State Champion, Portuguese Continuers Course, NSW School of Languages (2019 & 2020)
• Certificates in Humanitarian Response (Harvard University) and Child Protection in Humanitarian Settings (Columbia University) (2020 & 2022)

• International humanitarian law
• Community outreach and engagement
• Multicultural communication