Summary
Overview
Work History
Education
Skills
Timeline
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Mariah Morrison

Kalkallo,VIC

Summary

Hi, my name is Mariah. Thank you for considering my application. I believe I am well suited to this role as I bring a friendly and organised approach, excellent interpersonal skills, and a positive, upbeat attitude. I am confident in handling administrative tasks such as scheduling, communication, and office software, while ensuring smooth daily operations and a welcoming environment. I am seeking a full-time remote or hybrid position where I can commit long-term and contribute to the success of the team.

Overview

2
2
years of professional experience

Work History

Receptionist

Warriors Martial Arts
01.2024 - 08.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Resolved customer problems and complaints.
  • Answered central telephone system and directed calls accordingly.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Responded to inquiries from callers seeking information.

Receptionist

Dominance MMA
08.2024 - 01.2025
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
  • Organized, maintained and updated information in computer databases.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Group Trainer

UBX Doreen
01.2024 - 08.2024
  • Evaluated participant progress regularly, adjusting workout plans as needed to maximize results.
  • Utilized creative music selections during sessions, creating an energetic atmosphere that encouraged maximum effort from participants.
  • Collaborated with gym management to develop new programs and classes, increasing membership retention rates.
  • Promoted healthy lifestyle habits through informative discussions within group sessions, enhancing clients'' holistic wellbeing.
  • Educated clients on proper form and technique during workouts, improving overall exercise effectiveness.
  • Coordinated schedules with fellow trainers to ensure seamless transitions between classes while maintaining optimal facility usage.
  • Boosted client satisfaction by tailoring workout plans to individual needs and goals.
  • Conducted engaging group fitness sessions for improved health and wellness outcomes.

Education

Certificate III & IV -

Australian Fitness Academy
Melbourne, VIC
12-2024

High School Diploma -

Greensborough Secondary College
Melbourne, VIC
10-2015

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Verbal and written communication
  • Customer and client relations
  • Customer/Client relations
  • Appointment scheduling
  • Scheduling
  • Data inputting
  • Office administration
  • File management
  • Calendar management
  • Phone etiquette
  • Calm demeanor
  • Customer service
  • Attention to detail
  • Punctual and reliable
  • Call answering and routing

Timeline

Receptionist

Dominance MMA
08.2024 - 01.2025

Receptionist

Warriors Martial Arts
01.2024 - 08.2025

Group Trainer

UBX Doreen
01.2024 - 08.2024

Certificate III & IV -

Australian Fitness Academy

High School Diploma -

Greensborough Secondary College

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Mariah Morrison