Mariah Simmons
Sydney,NSW
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Chef
maze group
Penrith
11.2022 - 02.2024
- Kept up to date with current culinary trends, as well as health and safety regulations.
- Adjusted seasonings of dishes according to customers' tastes.
- Resolved customer complaints regarding food quality or service issues.
- Stored foods correctly using correct storage containers and labelling systems.
- Planned menus, ordered supplies and managed kitchen staff.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Adhered to budget guidelines when purchasing ingredients and equipment.
- Checked quality of raw materials before use.
- Supervised team members during meal service to ensure accuracy of orders.
- Trained new chefs on proper cooking techniques and menu items.
- Documented employee performance reviews in order to assess progress towards goals set out in training plans.
- Inspected kitchen equipment for cleanliness and functionality prior to use.
- Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Prepared high-quality dishes according to established recipes.
- Managed daily operations of the kitchen including scheduling shifts for staff.
- Created weekly schedules for employees based on projected business volume.
- Collaborated with restaurant management to align kitchen operations with goals of establishment.
- Delegated tasks and supervised kitchen staff to optimize food preparation, presentation and safety.
- Selected and developed recipes and planned menus, driving consistent food quality and production.
- Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
- Tracked ingredient inventories to estimate purchasing needs and prevent unnecessary expenditures.
- Delegated tasks for kitchen employees and developed staff teams to streamline food preparation procedures.
- Established controls to alleviate supply and food waste.
- Trained kitchen workers on culinary techniques.
- Assigned specific duties to employees to maintain productive operation of kitchen and food service.
Barista
maze group
Penrith
11.2022 - 02.2024
FOH Assistant Manager
maze group
Penrith
02.2020 - 02.2024
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Created reports on sales trends, inventory levels, and financial data.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Established processes for monitoring customer satisfaction levels.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed customer service inquiries and complaints in a timely manner.
- Communicated regularly with customers to gain insights into their needs.
- Assigned work and monitored performance of project personnel.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Recruited and trained new employees to meet job requirements.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Education
CERT 3 HOSPITALITY
TAFE
01-2014
BURWOOD GIRLS HIGH SCHOOL
01-2012
Skills
- Menu development
- Staff Coordination
- Equipment Maintenance
- Cost Control
- Purchasing
- Regulatory Compliance
- Resource Management
- Vendor Relations
- Dish preparation
- Food and beverage pairing
- Meal Preparation
- Workflow Optimization
- Kitchen Operations
- Sanitation Guidelines
- Menu Supervision
- Effective Communications
- Waste control
- New Hire Training
- Performance Improvement
- Forecasting and planning
- Complaint Handling
- Menu knowledge
- Point of sale systems
- Scheduling Staff
- Guest Relations
- Hygiene standards
- POS system operations
- Training and coaching
- Restaurant Operations
- Upselling strategies
- Assignment Delegation
- Training and mentoring
- Policy Enforcement
- Staff Motivation
- Hiring
- Employee Scheduling
- Reservation Management
- Staff Management
- Performance Evaluation
- Emergency Procedures
- Task Delegation
- Staff Supervision
Timeline
Chef
maze group
11.2022 - 02.2024
Barista
maze group
11.2022 - 02.2024
FOH Assistant Manager
maze group
02.2020 - 02.2024
CERT 3 HOSPITALITY
TAFE
BURWOOD GIRLS HIGH SCHOOL
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