MARIAH TESKE
Richmond
Summary
A dynamic professional with a proven track record in customer service and leadership, demonstrated through impactful roles at Pirate's Cove and International Sports Training Camp. Skilled in multi-tasking and problem-solving, I excel in fast-paced environments, ensuring operational excellence and positive outcomes. Achievements include being selected as Outstanding Department Head 2024, and significantly improving team collaboration and at International Sports Training Camp.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Factory Worker
Fun Company
06.2016 - 10.2024
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas of 50 games per day, promoting a positive work environment.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
Athletic Director
International Sports Training Camp
06.2022 - 08.2024
- Instructed 32 coaches in sports rules, game strategies, and behaviour management strategies to ensure sports sessions ran smoothly
- Established effective communication channels between coaches to promote team collaboration
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Developed and implemented successful strategies for training new and returning coaches
- Mentored coaches on best practices in leadership, communication, and sportsmanship to enhance their skills and impact on athletes.
Front of House Staff Member
Trout Lake Weddings and Events
09.2019 - 06.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with food recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Prepared table settings for 200 guests by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Helped guests at tables when in need of assistance.
Cashier/Ticket Seller
Pirates Cove Adventure Golf
06.2015 - 06.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Operations/Sales Associate
Kohl's
09.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Unloaded freight merchandise every Wednesday morning to ensure stock levels and new merchandise were on up to date and fully stocked.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sports Coach
International Sports Training Camp
06.2019 - 08.2019
- Develop and execute session plans with a Co-Coach each week for a team of 20 children
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Collaborated with other coaches to share knowledge, resources, and best practices for improved coaching strategies across various sports disciplines.
Education
Bachelor of Science - Exercise and Sport Science in Fitness
University of Wisconsin-La Crosse
La Crosse, Wisconsin08-2019
Skills
Customer service
Teamwork and Collaboration
Time Management
Problem Solving
Multi-Tasking
Excellent People Skills
Reliable and Punctual
Workplace cleanliness
Cash Register Operation
Certification
Responsible Service of Alcohol - Victoria
Timeline
Athletic Director
International Sports Training Camp
06.2022 - 08.2024
Operations/Sales Associate
Kohl's
09.2020 - 02.2021
Front of House Staff Member
Trout Lake Weddings and Events
09.2019 - 06.2022
Sports Coach
International Sports Training Camp
06.2019 - 08.2019
Factory Worker
Fun Company
06.2016 - 10.2024
Cashier/Ticket Seller
Pirates Cove Adventure Golf
06.2015 - 06.2022
Responsible Service of Alcohol - Victoria
Bachelor of Science - Exercise and Sport Science in Fitness
University of Wisconsin-La Crosse
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