MARIAH TESKE
Richmond
Summary
A dynamic professional with a proven track record in customer service and leadership, demonstrated through impactful roles at Pirate's Cove and International Sports Training Camp. Skilled in multi-tasking and problem-solving, I excel in fast-paced environments, ensuring operational excellence and positive outcomes. Achievements include being selected as Outstanding Department Head 2024, and significantly improving team collaboration and at International Sports Training Camp.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Factory Worker
Fun Company
New Lisbon, US
06.2016 - 10.2024
- Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
- Collaborated with team members to meet daily production quotas of 50 games per day, promoting a positive work environment.
- Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
- Enhanced product quality through meticulous inspection and identification of defects for corrective action.
Athletic Director
International Sports Training Camp
Stroudsburg, US
06.2022 - 08.2024
- Instructed 32 coaches in sports rules, game strategies, and behaviour management strategies to ensure sports sessions ran smoothly
- Established effective communication channels between coaches to promote team collaboration
- Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
- Developed and implemented successful strategies for training new and returning coaches
- Mentored coaches on best practices in leadership, communication, and sportsmanship to enhance their skills and impact on athletes.
Front of House Staff Member
Trout Lake Weddings and Events
Stroudsburg, Pennsylvania
09.2019 - 06.2022
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with food recommendations and knowledgeably answering questions about food preparation and ingredients.
- Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
- Prepared table settings for 200 guests by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
- Helped guests at tables when in need of assistance.
Cashier/Ticket Seller
Pirates Cove Adventure Golf
Wisconsin Dells, US
06.2015 - 06.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
Operations/Sales Associate
Kohl's
Wisconsin Dells, US
09.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Unloaded freight merchandise every Wednesday morning to ensure stock levels and new merchandise were on up to date and fully stocked.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Sports Coach
International Sports Training Camp
Stroudsburg, US
06.2019 - 08.2019
- Develop and execute session plans with a Co-Coach each week for a team of 20 children
- Promoted sportsmanship, teamwork, and positive attitudes among athletes both on and off the field.
- Adapted coaching style based on individual learning preferences of athletes for more effective instruction leading better understanding key concepts techniques required optimal performance.
- Collaborated with other coaches to share knowledge, resources, and best practices for improved coaching strategies across various sports disciplines.
Education
Bachelor of Science - Exercise and Sport Science in Fitness
University of Wisconsin-La Crosse
La Crosse, Wisconsin08-2019
Skills
Customer service
Teamwork and Collaboration
Time Management
Problem Solving
Multi-Tasking
Excellent People Skills
Reliable and Punctual
Workplace cleanliness
Cash Register Operation
Certification
Responsible Service of Alcohol - Victoria
Timeline
Athletic Director
International Sports Training Camp
06.2022 - 08.2024
Operations/Sales Associate
Kohl's
09.2020 - 02.2021
Front of House Staff Member
Trout Lake Weddings and Events
09.2019 - 06.2022
Sports Coach
International Sports Training Camp
06.2019 - 08.2019
Factory Worker
Fun Company
06.2016 - 10.2024
Cashier/Ticket Seller
Pirates Cove Adventure Golf
06.2015 - 06.2022
Bachelor of Science - Exercise and Sport Science in Fitness
University of Wisconsin-La Crosse