Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Irirangi Gwynne

Bungendore,NSW

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

11
11
years of professional experience

Work History

IGA Duty Manager/Central Checkout Manager

IGA Supermarket
05.2018 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Computer literate
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Ensure meeting OHS procedures and policy's.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Mentored and supported junior staff members to apply best practices and follow procedures.
  • Identifying employees mental health issues eg Excessive worry, feeling nervous, irritable or on edge, breathing rapidly (hyperventilation), sweating and or trembling and difficulty concentrating.
  • Supporting employees struggling with mental health by listening, creating a safe place, being empathetic and respecting their privacy.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Developed and implemented new procedures and policies to improve operational productivity.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Analyzed sales data to identify opportunities for growth and improvement.
  • Developed and implemented useful strategies to increase sales and customer satisfaction.
  • Proven ability to learn quickly and adapt to new situations.

Teachers Aide

Braidwood Central School
03.2017 - 05.2018
  • Assisted teachers with supervision and care of group of 30 children.
  • Supporting Children with learning disabilities ADHD, Autism, Dyslexia, Dysgraphia, Dyscalculia.
  • Supporting Children with Mental Health Disabilities eg Depression and Anxiety.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supported student learning objectives through personalized and small group assistance.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Supported classroom activities, tutoring, and reviewing work.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Provided instructional support to students unable to attend regular classes.
  • Supervised students on field trips for safety and proper behavior in public settings.

Teachers Aide

Pimpama State Primary School
08.2012 - 04.2014
  • Assisted teachers with supervision and care of group of [Number] children.
  • Supporting Students with Mental Health issues eg Dyslexia, Anxiety, ADHA, Autism, depression, Down Syndrome & domestic violence back ground.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student physical, mental, and social development using classroom games and activities.


Education

Certificate III - Teachers Aide Education

Career Keys
Brisbane, QLD
01.2012

Skills

  • Public Relations
  • Hydraulics
  • Coordinate Events
  • Rewards Programs
  • Customer Service
  • Maintaining Clean Work Areas
  • Safe Work Practices
  • Set Organizational Policies
  • Motivational Leadership
  • Process Improvement
  • Health and Safety Regulations
  • Staff Training
  • Team Development
  • Community Organization

Timeline

IGA Duty Manager/Central Checkout Manager

IGA Supermarket
05.2018 - Current

Teachers Aide

Braidwood Central School
03.2017 - 05.2018

Teachers Aide

Pimpama State Primary School
08.2012 - 04.2014

Certificate III - Teachers Aide Education

Career Keys

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Maria Irirangi Gwynne