Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Makati City Hall
11.2014 - 11.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Executed record filing system to improve document organization and management.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Managed filing system, entered data and completed other clerical tasks.
Assisted coworkers and staff members with special tasks on daily basis.
Shop Assistant
Family Business
07.2006 - 11.2014
Established strong customer relationships through excellent communication and attentive service.
Completed daily tasks accurately and on-time to support shop needs.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Checked incoming orders and organized new stock.
Assisted customers in locating items, ensuring a positive shopping experience.
Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
Greeted customers entering store and offered assistance with requirements.
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Listened to customer needs and desires to identify and recommend optimal products.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Built customer loyalty and retention by delivering excellent shopping experiences.
Education
- Culinary Arts
American Hospitality Academy
Makati Philippines
Business Administration - Salemanship
University of Makati
Makati City, Philippines
Skills
Store maintenance
Stock replenishment
Safety Procedures
Upselling strategies
Records Management
Data Entry
Office Administration
Customer Service
Languages
Filipino
Native or Bilingual
Timeline
Administrative Assistant
Makati City Hall
11.2014 - 11.2017
Shop Assistant
Family Business
07.2006 - 11.2014
- Culinary Arts
American Hospitality Academy
Business Administration - Salemanship
University of Makati
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