Maria Joana Yeo

General administration, filling, typing up document, work with MYOB accounting, customer service, prepare quote, organized delivery paperwork, sales management, time sheets and phone calls.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.

• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Kept pharmacy counter and related areas clean, neat and organized.
• Received incoming supplies and stocked in correct locations.
• Answered telephones and provided information about order status, store hours and pharmacy procedures.

Working for Caimeo Beach Resort and Black Rock Restaurant as both Administration and Restaurant Manager. Duties included villa bookings, administration, invoicing, banking, time sheets for staff, phone calls, stock taking, staff training and travel arrangements for customers.

General Administration, including filing, petty cash reports, assisting with payroll, calculating data from time sheets, typing up documents, translating documents from Tetum to English, bank withdrawals and deposits, organising travel and accommodation for prospective international staff.

Check in passenger and customer service, baggage answering phones call, ticketing, and email flight manifest to Singapore

Supervising a team of nine cleaners and cooks, purchasing stock, managing human resources, interpreting for foreign staff and general administration duties for the company.

General Administration, including check in, invoice, payroll, answering phones, booking, email, time sheets