Maria Juliet Liao
Rouse Hill,NSW
Summary
Hardworking and passionate international student and a part time job seeker eager to secure entry-level position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Web Administrator
DFERN BPO Solutions
05.2023 - 01.2024
- Optimized website loading times with efficient code refactoring, reducing bounce rates and improving overall user satisfaction.
- Streamlined content management processes to improve efficiency and increase web traffic.
Data Analyst
DFERN BPO Solutions
10.2021 - 02.2023
- Analyze and validate schools in IMPACT RANKING 2021 and 2022 (Times Higher Education).
Front Desk Officer / Admin Staff
Hinduja Global Solutions, HGS
03.2019 - 06.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Consistently maintained a clean and well-organized front desk area, creating an inviting atmosphere for guests upon arrival.
Human Resource Staff
Imarflex Battery Manufacturing Corporation
02.2018 - 02.2019
- Administered employee benefits program effectively to ensure proper enrollment, timely updates, and accurate recordkeeping.
- Facilitated successful team-building initiatives that led to improved collaboration among cross-functional departments.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Optimized recruitment efforts to reduce time-to-fill positions through targeted job postings, efficient screening processes, and streamlined interview scheduling.
Service Crew
McDonald's
11.2015 - 06.2016
- Part-Time Job Working Student
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
Education
Bachelor of Science - Marketing
Jesus Reigns Christian College
Manila, Philippines04.2018
Technical Vocational - Business Management
West Capitol School of Technology
Pasig City, Philippines04.2016
Skills
- Adaptability, Flexibility and Multitasking Abilities
- Computer efficient
Timeline
Web Administrator
DFERN BPO Solutions
05.2023 - 01.2024
Data Analyst
DFERN BPO Solutions
10.2021 - 02.2023
Front Desk Officer / Admin Staff
Hinduja Global Solutions, HGS
03.2019 - 06.2020
Human Resource Staff
Imarflex Battery Manufacturing Corporation
02.2018 - 02.2019
Service Crew
McDonald's
11.2015 - 06.2016
Bachelor of Science - Marketing
Jesus Reigns Christian College
Technical Vocational - Business Management
West Capitol School of Technology
Similar Profiles
Ashlay SoodAshlay Sood
Team Lead (Swiggy Email) at 31 Parallel IT & BPO SolutionsTeam Lead (Swiggy Email) at 31 Parallel IT & BPO Solutions
MICHELLE REYESMICHELLE REYES
Customer Service Representative at Buwel BPO SolutionsCustomer Service Representative at Buwel BPO Solutions
DAYNA MITCHELLDAYNA MITCHELL
Customer Service Supervisor at Itel BPO Smart SolutionsCustomer Service Supervisor at Itel BPO Smart Solutions
Danielle DennettDanielle Dennett
Medical Receptionist at Western Imaging Group/ PRP ImagingMedical Receptionist at Western Imaging Group/ PRP Imaging
Stephan BarnfieldStephan Barnfield
Service Advisor at Concord Jaguar LandroverService Advisor at Concord Jaguar Landrover