Summary
Overview
Work History
Education
Skills
CERTIFICATES
International Internship
References
Timeline
Generic

Maria Lucia Paterno

Hope Island,QLD

Summary

Empathetic worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for vulnerable young people and their families. Experience in early childhood intervention (NDIS), residential care and in-home settings providing guidance and encouragement to families and children to achieve their full potential. Looking for a long-term position with room for growth.

Overview

6
6
years of professional experience

Work History

Foster and Kinship Practitioner

Anglicare Southern Queensland
01.2023 - Current
  • Conducted home, school and community visits to assigned clients to assess client's level of care and provide guidance towards meeting treatment goals.
  • Collaborated with case managers and community partners to deliver effective treatment and case collaboration.
  • Provided on-going support to resource parents through coaching and crisis intervention techniques.
  • Assisted families in developing problem-solving and coping skills by providing counseling and referring to appropriate community agencies.
  • Documented data and completed accurate updates to case records.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
  • Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.

Early Childhoood Early Intervention Coordinator

Uniting Care
02.2022 - 01.2023
  • Provided timely support to ensure that clients were able to access the supports they need.
  • Provided information about best-practice early childhood intervention supports and how families can help their child.
  • Increased families confidence and capacity to manage and respond to their child’s support needs.
  • Increased children’s inclusion and participation in mainstream and community settings like childcare or recreation.
  • Provided information about, and referrals to, other support services if needed, like parent support groups.

Residential Support Worker - Children’s Services

Aruma (formerly House With No Steps)
03.2020 - 01.2022
  • Conducted resident checks during day and overnight hours on regular schedule to check health and safety status
  • Helped build important life skills such as cooking and cleaning
  • Monitored client medications and adherence to individual treatment plans
  • Provided counseling and crisis intervention services
  • Supervised up to 4 residents within facility and on community outings
  • Determined specific needs and provided most appropriate level of services for residents well-being
  • Remained alert to problems or health issues of clients and competently responded

Family Support Worker

Zest Care Australia
02.2018 - 05.2019
  • Visited home environments to help clients develop comprehensive life, technical and job skills
  • Reported child abuse in accordance with legal standards of mandatory reporters
  • Promoted community integration by providing extensive physical, emotional and social support
  • Developed rapport to create safe and trusting environment for care
  • Interviewed individuals and families to assess needs and provide informational resources
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs
  • Carried out day-day-day duties accurately and efficiently
  • Demonstrated respect, friendliness and willingness to help wherever needed

Education

Master Holistic Counsellor -

Health And Harmony Colleges
Australia

Bachelor of Psychology -

Universidade Estacio De Sa
Brazil

Skills

  • Passionate about protecting children
  • Able to work under pressure
  • Active listener
  • Time management/organizational skills
  • Communication skills
  • Critical thinking
  • Compassionate
  • Team Worker

CERTIFICATES

  • Asthma and Anaphylaxis First Aid
  • CPR
  • Legal and Practical Response to Child Abuse
  • Hope and Healing
  • TCI - Therapeutic Crisis Intervention
  • Introduction to Cultural Integrity
  • Cultural Awareness

International Internship

International College Program - Walt Disney World Co.

Orlando, Florida, USA

This truly unique five- to seven-month program allowed participants to network with leaders, taking part in personal and career development classes, and building transferable skills such as problem-solving, teamwork, guest service and effective communication.

References

Arnee McDowell - 0412 310 811


Claire Burton - 0408 760 872

Timeline

Foster and Kinship Practitioner

Anglicare Southern Queensland
01.2023 - Current

Early Childhoood Early Intervention Coordinator

Uniting Care
02.2022 - 01.2023

Residential Support Worker - Children’s Services

Aruma (formerly House With No Steps)
03.2020 - 01.2022

Family Support Worker

Zest Care Australia
02.2018 - 05.2019

Master Holistic Counsellor -

Health And Harmony Colleges

Bachelor of Psychology -

Universidade Estacio De Sa
Maria Lucia Paterno