Mariam Elmir
Bexley,NSW
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through six years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of professional experience
Work History
Executive Secretary
FCF Group
02.2024 - Current
- Handled confidential information in professional manner.
- Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Enhanced executive productivity by efficiently managing schedules and appointments.
- Transcribed phone messages and relayed to appropriate personnel.
- Answered high volume of phone calls and email inquiries.
- Collaborated with various departments to develop cohesive strategies for achieving organizational goals.
- Taking minutes for high management meeting.
- Managed Approximately 20 incoming calls and emails per day for customers.
Administrative Manager
First Choice Fencing
02.2019 - 08.2023
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
- Trained employees in company and regulatory compliance requirements to promote conformance.
- Completed bi-weekly time sheets for five employees.
- Managed approximately 30 incoming calls and emails from customers.
Education
Diploma in Children Services - Childcare
Miller Tafe
Liverpool, NSW12.2011
Skills
- Proficient in answering phone calls in a professional and courteous manner
- Skilled in providing excellent customer service and handling inquiries effectively
- Experienced in using Work Buddy for invoicing and administrative tasks
- Capable of supervising and leading teams to achieve success and surpass goals
- Understanding contract construction and procedural processes
Timeline
Executive Secretary
FCF Group
02.2024 - Current
Administrative Manager
First Choice Fencing
02.2019 - 08.2023
Diploma in Children Services - Childcare
Miller Tafe
Similar Profiles
Albion ShqiponjaAlbion Shqiponja
Carpenter at FCF CarpentryCarpenter at FCF Carpentry
JAMES AQUILONEJAMES AQUILONE
Tech Team and Children’s Teacher Aide at Church’s (GCF FW, FCF Hays, COTC)Tech Team and Children’s Teacher Aide at Church’s (GCF FW, FCF Hays, COTC)
Melisa Lobos SegoviaMelisa Lobos Segovia
Volunteer at FCF ChurchVolunteer at FCF Church