Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mariam Hassan

Punchbowl,NSW

Summary

I am motivated worker with exceptional social skills, communication abilities and great customer service background. Pursues every opportunity to support team members and proactively address issues. Reliable and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. I believe I am a very enthusiastic worker, and get my work done when needed to be.

Overview

3
3
years of professional experience

Work History

Fast Food Worker

Le Wrap
08.2023 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Always come into work with a smile on my face
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Managed my timed well with numerous jobs

Retail

Kmart
07.2021 - 10.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked well in a team setting, providing support and guidance.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Fast Food Worker

Le Wrap
11.2022 - 09.2023
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Trained newly hired employees on routine tasks and customer service.
  • Checked equipment for proper temperatures to keep food safe for consumption.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.

Retail

Target
04.2021 - 06.2021
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Al Sadiq College
Greenacre, NSW
09.2022

Skills

  • Restaurant Operations
  • Food Presentation
  • Order Management
  • Safe Food Handling
  • Reliable and Punctual
  • Customer Service
  • Fast and Efficient Service Worker
  • Late-Night Shift Availability
  • Organized Multi-Tasker
  • Money Handling
  • Skilled Upseller
  • Accustomed to Shift Work

Timeline

Fast Food Worker

Le Wrap
08.2023 - Current

Fast Food Worker

Le Wrap
11.2022 - 09.2023

Retail

Kmart
07.2021 - 10.2023

Retail

Target
04.2021 - 06.2021

High School Diploma -

Al Sadiq College

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Mariam Hassan