Summary
Overview
Work History
Education
Skills
Accomplishments
Attributes
References
Languages
Timeline
Generic

Mariam Kalalu

Hilbert,Australia

Summary

I am a personable and friendly student with good time management and collaboration skills developed from sporting and community engagements. I have excellent interpersonal skills enhanced by taking part in social activities at various locations to develop confidence and communication abilities. I am very flexible and adapt myself according to the changes in modern society. I follow code of ethics at all times and am a responsible person. Currently working at KFC Haynes and Jd Sports Hay st Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

2
2
years of professional experience

Work History

Sales Associate

JD Sports
11.2022 - 08.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Team Member

KFC
03.2022 - 08.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.

Education

No Degree -

WACE -

Belmont City College
10.2023

Skills

  • Professional personality
  • Interpersonal skills
  • Technology
  • Time management skills
  • Discipline
  • Motivation
  • Customer service
  • First aid
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Relationship Building

Accomplishments

  • Golden boot award, 2019, I had to build relationships and work with new people.
  • Most wicket award, 2018, I showed dedication by attending all training sessions.
  • Faction Captain, 2017, They voted for me because they saw me as a good role model. Responsibilities included working with teachers to complete jobs before 8:45 and talking to the whole school at assembly. Developed strong communication skills and became a good learner.
  • Second place in 'Read Out Loud', 2017
  • Student Councillor 2022
  • Passed OLNA, Meaning I am literate in literacy and numeracy.
  • Cert II in Sport and Recreation

Attributes

I am a personable and friendly student with good time management and collaboration skills developed from sporting and community engagements. I have excellent interpersonal skills enhanced by taking part in social activities at various locations to develop confidence and communication abilities. I am very flexible and adapt myself according to the changes in modern society. I follow code of ethics at all times and am a responsible person. Currently working at KFC Haynes and JD Sports Hay St.

References

  • Happiness Duabe, happinessduabe@gmail.com


Languages

Swahili
Native or Bilingual
Lingala
Full Professional

Timeline

Sales Associate

JD Sports
11.2022 - 08.2024

Team Member

KFC
03.2022 - 08.2024

No Degree -

WACE -

Belmont City College

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Mariam Kalalu