Mariam Zamani
Cranbourne East
Summary
Motivated and adaptable team player with experience in fast paced environments. Skilled in customer service, food service, and retail, seeking opportunities to contribute to strong communication, sales, and organisational skills to dynamic team
Overview
3
3
years of professional experience
Work History
Barista
Frankston Retail Group
Frankston
02.2026 - Current
- Prepared high quality espresso drinks following standard recipes and procedures.
- Maintained cleanliness and organization of the coffee bar area throughout shifts.
- Assisted customers with menu selections and provided exceptional service experience.
Factory Hand/Picker
Amazon
06.2025 - 08.2025
- Accurately picked, packed, and processed customer orders in a fast paced warehouse environment, meeting strict productivity and quality targets.
- Operated warehouse equipment and followed safety procedures to ensure a clean, efficient, and hazard free workspace.
- Collaborated with team members to meet daily production goals effectively.
Food Service & Customer Service Team Member
Acai Kingz
03.2024 - 02.2025
- Provide exceptional customer service in a fast paced food service environment.
- Assist with food preparation and presentation.
- Handle cash register and process transactions.
- Assisted customers with product selections and inquiries effectively.
- Collaborated with team members to ensure smooth operations during peak hours.
Retail Customer Service Team Member
Kmart
04.2023 - 10.2023
- Assisted customers in selecting products and providing information.
- Handled cash transactions and processed returns.
- Maintained store cleanliness and restocked inventory.
- Worked closely with management to improve store operations and sales.
- Resolved customer complaints to ensure satisfaction and retention.
- Collaborated with team members to maintain store cleanliness and orderliness.
Education
Year 12 VCE -
Narre Warren South P-12 College
Skills
- Sales techniques
- Decision making
- Excellent communication skills
- Organisational skills
- Customer service
- Teamwork and collaboration
- Strong interpersonal skills
- Proactive and self-motivated
- Exceptional organisational skills
Referee
Valentina Williams - 0404884334
Saffa Qudrat - 0452523554
Timeline
Barista
Frankston Retail Group
02.2026 - Current
Factory Hand/Picker
Amazon
06.2025 - 08.2025
Food Service & Customer Service Team Member
Acai Kingz
03.2024 - 02.2025
Retail Customer Service Team Member
Kmart
04.2023 - 10.2023
Year 12 VCE -
Narre Warren South P-12 College