Mariam Zulfiqar
Melbourne,VIC
Summary
Mariam Zulfiqar I am a highly customer-oriented individual with strong communication and multitasking skills seeking a customer service position in the retail sector. I'm passionate about delivering excellent service to customers and adept at problem-solving and prioritizing in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
Room Attendant
Crown Melbourne
Melbourne, VIC
03.2023 - Current
- Handled requests for extra linens, toiletries and other supplies.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Checked appliances in guest rooms to determine good working order.
Kitchen Manager
The Snob
Melbourne, VIC
02.2023 - Current
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Receptionist
The Marriott Hotel
Lahore, Pakistan
06.2022 - 10.2022
- Responded to inquiries from callers seeking information.
- Routed incoming mail and messages to relevant personnel without delay.
- Welcomed customers with friendly greetings, answered general questions, also average responses to 50 customer calls per day.
Hotel General Manager
Gloria Jeans
LAHORE, PAKISTAN
11.2021 - 12.2021
- Hired and trained new employees, demonstratingthebest methods for serving clients and guests.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates, and also managed to deal with 40 customers daily.
Dietician
Ganga Ram Hospital
LAHORE, PAKISTAN
10.2020 - 07.2021
- Conducting individualized assessments of client's nutritional needs, including analyzing their medical history, current health status, lifestyle, and food preferences
- Developing personalized meal plans for clients based on their nutritional needs, goals, and preferences, taking into account cultural and economic factors as well
Education
Bachelor of Science - Nutritional Sciences
University of Lahore
Pakistan05.2022
Medical - Health Sciences
Punjab College
Pakistan05.2015
Intermediate - Pre
Burewala Divisional Public School
Pakistan05.2013
Skills
- Excellent Communication
- Time Management
- Leadership & Teamwork
- Multitasking
- LANGUAGES
- English
- Full Professional Proficiency
- Urdu
- Native or Bilingual Proficiency
- SOFTWARE SYSTEMS
- Microsoft Office Outlook Excel Word
- Power-point
Timeline
Room Attendant
Crown Melbourne
03.2023 - Current
Kitchen Manager
The Snob
02.2023 - Current
Receptionist
The Marriott Hotel
06.2022 - 10.2022
Hotel General Manager
Gloria Jeans
11.2021 - 12.2021
Dietician
Ganga Ram Hospital
10.2020 - 07.2021
Bachelor of Science - Nutritional Sciences
University of Lahore
Medical - Health Sciences
Punjab College
Intermediate - Pre
Burewala Divisional Public School
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