Marian Wensor
Pascoe Vale South,VIC
Summary
Dynamic educator and sales professional with a proven track record in classroom management and customer service excellence, notably with the Victorian Government. Expert in fostering critical thinking and engaging diverse learners. Achieved significant improvements in student engagement and customer satisfaction through innovative strategies and a focus on motivational teaching and interpersonal skills.
Versatile team member,who can adapt well to changing processes, programs and team requirements
Works well with no supervision and maintains focus on delivering
assistance and information.
Known for taking initiative.
Hardworking
Strong organizational skills
Ready to help teams achieve company goals
Overview
2017
2017
years of professional experience
Work History
Teacher
Victorian Government
02.1980 - 12.2016
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Adapted teaching methods and materials to meet students' varying needs.
- Taught Food Technology,Art,Textile Technology and Human Development studies. Each subject has shaped my approach to life and how i spend and use my time.
Sales Assistant
Floral Harvest
05.2015 - 09.2016
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
- Executed visual merchandising strategies to attract customers and drive sales.
- Updated product displays regularly, keeping store appearance fresh and appealing.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Used in-store system to locate inventory and place special orders for customers.
Sales Assistant
Collins Booksellers
Jan1973 - 12.1979
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Established rapport with customers using active listening and interpersonal skills.
- Updated product displays regularly, keeping store appearance fresh and appealing.
Education
Bachelor of Arts - Food Technology,Art,Textile Technology ,Human Dev.
Deakin University
Melbourne, VIC11.1979
Skills
- Classroom Management
- Critical Thinking
- Lesson Planning
- Motivating students
- Skilled in Mediation
- Hand-Eye co-ordination
- Data Collection
- Multi-tasking
- Finding solutions
Timeline
Sales Assistant
Floral Harvest
05.2015 - 09.2016
Teacher
Victorian Government
02.1980 - 12.2016
Sales Assistant
Collins Booksellers
Jan1973 - 12.1979
Bachelor of Arts - Food Technology,Art,Textile Technology ,Human Dev.
Deakin University
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