Mariana Duran
Biloela,QLD
Summary
Current student of Human Resources Management with TAFE Queensland and previous background as Food engineer professional with focus on
strategic planning, and implementation of Quality Management Systems ensuring safety and competitiveness.
Excellent interpersonal relationships and ability to work in teams or individually, high ability to manage and lead processes, teams and projects with a highly responsible and efficient attitude. Relevant experience in strategic planning, personnel management and results-oriented performance.
Overview
8
8
years of professional experience
Work History
Hospitality Worker
Dot Espresso, Mater Hospital, RBWH
11.2017 - 01.2021
- As a hospitality worker I developed adaptability to change, by working in a completely different environment to the one I used to work as a professional in Colombia.
- As a hospitality worker, I developed customer service and communication skills by interacting regularly with customers and suppliers from different backgrounds and with diverse ways of expressing their needs, wants, instructions and opinions.
- As a hospitality worker, I developed flexibility and multitasking skills by dealing with a changing environment where schedules could be affected by unexpected situations.
- As a hospitality worker, I developed commercial awareness skills by handling daily requirements from operation managers regarding supply and human resource guidelines.
- As a hospitality worker, I developed teamwork skills by working in small and large teams with several hospitality workers towards common goals and objectives.
Food Quality Auditor
Consorcio Empresarial 2017
06.2017 - 10.2017
- Company Overview: Colombia
- As a Food Quality Auditor, I developed analytical skills by reviewing the organization's food safety-related records and HACCP plan.
- As a Food Quality Auditor, I developed quality assurance skills by observing and auditing the organization's food preparation, handling, storage, and transportation processes.
- As a Food Quality Auditor, I developed data collection and analysis skills by gathering data from daily site operations and consolidating managerial reports as well as generating recommendations for improving operations.
- As a Food Quality Auditor, I developed food safety skills by ensuring compliance of the planned menu and verifying nutritional value.
- As a Food Quality Auditor, I developed teaching and leadership skills by dealing with several suppliers encouraging and training them to implement best food handling practices, food safety and food hygiene standards.
Assistant Restaurant Manager
Kisiwa
10.2016 - 06.2017
- Company Overview: Colombia
- As an assistant restaurant manager, I developed negotiation skills while control operational costs and identifying measures to cut waste with suppliers and employees in Back and Front operations.
- As an assistant restaurant manager, I developed supply chain managing skills while tracking stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary.
- As an assistant Restaurant manager, I developed decision making skills while working closely with management to meet revenue objective and implementing appropriate strategies to resolve adverse trends and improve sales.
- As an assistant Restaurant manager, I developed food safety skills while adhering to and enforcing employee compliance with health, safety, and sanitation standards.
- As an assistant Restaurant manager, I developed delegation skills while coordinating daily Front of the House and Back of the House restaurant operations.
Planning Engineer
Aramark
07.2015 - 08.2016
- Company Overview: Colombia
- As a planning engineer, I developed data analytics while analysing data from site operations to determine key supply chain KPIs and suggest solutions for process improvements.
- As a planning engineer, I developed team working skills while collaborating with Sales, Operations, and Customer Service teams to determine the best approaches for our supply chain strategy.
- As a planning engineer, I developed implementing decisions skills while working with finance, sales, and manufacturing team to action plans to improve efficiency and address issues with vendors and distributors for the operations.
- As a planning engineer, I developed problem solving skills by Identifying process bottleneck and implement solutions in a timely manner.
Quality Assurance Officer
La Vianda-Atemco
06.2014 - 01.2015
- Company Overview: Colombia
- As quality assurance officer I developed administrative skills by developing work and systems procedures and instructions to ensure the provision of quality service.
- As a quality assurance officer, I developed auditing skills by conducting accreditation and customer audits.
- As a quality assurance officer, I developed planning and organizational skills while maintaining and updating quality control records and systems in accordance with ISO, and HACCP.
- As a quality assurance officer, I developed problem solving skills while responding efficiently and accurately to customer complaints.
- As a quality assurance officer, I developed skills on attention to details while ensuring all menu items meet the expectation of the customer.
- As a quality assurance officer, I developed leadership skills while organizing other individuals to keep the flow and high performance of team members in the operation.
Junior Restaurant Manager
Servinutrir
05.2013 - 03.2014
- Company Overview: Colombia
- As a restaurant manager I developed Administration skills by planning and creating purchase orders, processing invoices and payments.
- As restaurant manager I developed Administration skills by creating and maintaining administrative procedures and work instructions.
- As a restaurant manager I developed leadership skills by encouraging and modelling a positive, ethical, inclusive, respectful and safe work environment.
- As a restaurant manager, I developed skills on setting goals while working closely with management to meet revenue objective.
Education
Diploma of Human Resource Management - Human Resources
TAFE
Queensland06-2025
Graduate Certificate - Strategic Management
University Sabana
01.2017
Bachelor Degree - Food Engineer
University Pamplona
01.2012
Skills
- Adaptability
- Time management
- Decision-making
- Relationship building
- Literacy
- Strategic Planning
- Problem solving
- Teamwork
- Multitasking
- Excellent communication and organizational skills
Moving to
Brisbane, QLD, Australia
Languages
English
Full Professional
Spanish
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Mindfulness Practices
- Gym Workouts
- Baking
- Bread Making
- Having Quality time with my family
Timeline
Hospitality Worker
Dot Espresso, Mater Hospital, RBWH
11.2017 - 01.2021
Food Quality Auditor
Consorcio Empresarial 2017
06.2017 - 10.2017
Assistant Restaurant Manager
Kisiwa
10.2016 - 06.2017
Planning Engineer
Aramark
07.2015 - 08.2016
Quality Assurance Officer
La Vianda-Atemco
06.2014 - 01.2015
Junior Restaurant Manager
Servinutrir
05.2013 - 03.2014
Graduate Certificate - Strategic Management
University Sabana
Bachelor Degree - Food Engineer
University Pamplona
Diploma of Human Resource Management - Human Resources
TAFE
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