Mariana Klemp

• Building and leading a new team to support the company innovation and growth goals in Digital transformation
• Increased user engagement by developing and implementing innovative digital product features.
• Streamlined processes for improved efficiency by collaborating with cross-functional teams in agile environments.
• Optimized user experience by conducting thorough research, analysis, and usability testing of digital products.
• Building new digital solutions end to end in Health and Retirement
• Integrating the solutions with Adobe solutions.
• Building solutions as SAAS for Superannuation funds to Advisors and end users.

• Define and maintain the Product Roadmap aligned with the business goals and strategy
• Owned and prioritized product backlog for various systems in investments, group and retail
• Stakeholder management supporting different areas of the business
• Brainstormed with peers and other members of the team to determine enhancements and product features.
• Analyzed user feedback and implemented changes to the systems.
• Collaborate with Deliver Managers, developers and other stakeholders to define and prioritise features.
• Implementing new agile ways of working to using to ensure the successful execution and delivery of the backlog items.
• Backlog Refinement at both Feature and Story level.
• Managing a team with multiple Business Analysts

• Oversaw the entire digital product strategy including the communication of the product vision, strategy and roadmap based on customer insights and business goals.
• Managing 2 large squads focusing on new feature development and making sure they are following a right priority
• Managed implementation of new features by outlining plans and specifications such as how, where and when each component would work.
• Suggested enhancements to product design that would improve user experience.
• Contacted proper stakeholders to share changes to project scope and timelines.
• Brainstormed with peers and other members of the design team to determine enhancements and product features.
• Conceptualized and deployed enhanced product features and optimized implementation for use in marketing strategies.
• Collaborated with sales, marketing and support teams to launch products on time and within budget.
• Prioritized roadmap in order to achieve product goals and metrics.
• Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.
• Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.
• Documented user stories, specifications and product features into detailed work order to communicate across teams and build mandatory requirements.
• Analyzed metrics to measure product performance.
• Liaised with clients to better understand business needs and thecurrent market landscape.
• Compiled product and customer data to generate informed profit projections.
• Communicated effectively with team members to deliver updates on project milestones and deadlines.

• White label Insurance platform for Small and Medium Business
• Leading cross-functional tech team to develop new features to uplift the customer experience and reduce the company operational cost.
• Managing the team backlog, defining the priorities and acceptance criteria.
• Managing the Agile Ceremonies such as Backlog Refinement at both Feature and Story level.
• Conducting the Team reviews (demo) and retrospectives
• Conducting Story Mapping workshops to define the User Experiences
• Working across all departments to understand their needs and to translate that into stories for the team backlog
• Managing stakeholders
• Collecting and using data to drive backlog decisions and team development roadmap
• Creating wireframes,
• Knowledge and experience in projects using SQL and .net
• Participated in project to Automated cancellation for No payment and support the business to save more than $50.000/year
• Reduced the project delivery time in 25% by implementing Agile and providing better quality of requirements for the tech team

As an Agile consultant I am able to represent Elabor8 as Scrum Master, Iteration Manager, Delivery Lead an Agile Coach.

Elabor8 is one of the best Agile consultant companies, providing the consultants with the opportunity to work in different types of domains, company sizes, and projects.

In Elabor8 I have worked at NAB wealth and also Tabcorp.

During my time on the bench, I have been supporting the consultants in the client as facilitating sessions, analyzing some data, improving Jira data,etc.

• Short engagement to support the client to implement Kanban in a Tech Team
• Responsible to improve the team ways of work as a feature break down, write better user stories, improve the communication and collaboration between the developers and QA
• Provide Kanban training to implement new cadences
• Running a 8 wastes Retro to map the Team wastes

• Short Contract by Elabor8
• Working as iteration manager, Scrum Master and Kanban coach on the Program Level
• Lead of a Tribe comprised 58 professionals, Business Analysts, Ux Design, Comm’s writers, Legal and Testers who were responsible to communicate the costumer about their insurance for a Secure Site, Paper, Brands, Advisers and Employee
• Supported the Tribe Lead to implement a new Team structure, more cross-functional and focus on delivery
• Facilitating coaching session to work with Behavior, time management and Team Health. Cleaning and re-structuring the Jira content coached the team in Agile principles and behaviors
• Mentoring the Product Owners to create and keep the backlog in a good shape, write user stories and define acceptance criteria and definition of done with the team
• Ran PI Planning Sessions with other Tribes
• Facilitated Safe Assessment workshops to identify and work on the Team Agile Maturity
• Facilitating coaching session to work with Behaviour, time management and Team Health. Cleaning and re-structuring the Jira content
• Working daily with the team to reinforce the use of key Agile principles and the value of the ceremonies in order to leverage the team's agile skills and mindset

• 6 Months contract to replace an BA/SM working in another project
• Managing the development team on the continuous improvement to deliver high-level quality products in a time box (Sprints)
• Managing the team capacity and velocity
• Squiz Matriz and Adobe Experience Management specialist
• Responsible for conduct the Dev team to delivery news features on The Department of Education Home Page (Internet and Intranet)
• Helping the team on the Sprint Backlog Prioritisation
• Gathering new features from the Product Owner and Stakeholders
• Managing and conducting Scrum Ceremonies - daily stand up, Sprint Planning, Retrospective
• Removing blockers from the development process
• Working on Atlassian software package
• Managing the Jira Tickets
• Running Scrum training inside the team
• Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit the Scrum team
• Provided extensive guidance to highly effective teams on how to use Scrum processes
• Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
• Assessed each staff member’s responsibilities and delegated tasks to balance each employee’s workload
• Coordinated with systems partners to finalize designs and confirm requirements

• 6 months contract before Maternity Leave
• English and Vocational Scholl for International Students
• Responsible to identify problems and needs for the Brazilian international students market
• Collected clients demand to understand the company needs
• Organizing and Documenting business processes and offered recommendations for improvement;
• Recommend viable technologies and services;
• Creating new workflows (for each rule and process);
• Implemented a new CRM (Zoho), Setting up the company and process information, testing and training the staff ;
• Preparing and undertaking presentations to senior management;
• Responsible for customer services and being the company ears to know the market needs;
• Worked closely with all product development departments to create and maintain materials for sales presentations and client meetings

• Served as role model for mentees by demonstrating strong values and ethical standards.
• Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
• Assisted mentees in developing self-confidence and positive self-image.
• Provided guidance on stress management and grounding techniques to reduce overwhelm.
• Mentoring people in the Product management industry around the globe

• Start-up Technology Company for CRM and a Business Intelligence software for insurance health ;
• Owned and prioritised product backlog
• Developing a new intelligence team to deliver the BI software to the market;
• Participated actively to build an drive the team on the Sprint Goals
• Conducting the Agile ceremonies (Daily meeting, backlog grooming, sprint review)
• Responsible for product management, customers services. cross-selling and up-selling, Conflict resolution and negotiation with the customers
• Managing and conducting Scrum Ceremonies - daily stand up , Sprint Planning, Retrospective
• Preparing assessment studies and reports, including detailed analysis and recommendations to contribute to the improvement of business processes and to support effective decision making;
• Collaborated with clients from concept through final delivery of product or service
• Managed the implementation of new features by outlining plans and specifications such as how, where and when each piece would work
• Leading the Scrum cerimonies

• Delivered a successful and innovative Internet Health Recorded Platform to the Market
• Changing an existent product for a new format by adding new features and changing the platform to build the product in the right way to build a good market fit
• Understanding the market, business and customers to drive the right decisions
• Responsible to create and manage the Product Backlog
• Managing the Agile ceremonies (Daily meeting, sprint review)
• Ensuring the Product Backlog was clear and visible
• Providing the Team the Sprint Goals aligned with the Product Roadmap
• Responsible for the iteration and implementation with the development team
• Responsible to define the acceptance criteria for the stories
• Conducting Pre-sales presentation along the CEO showing the market the product benefits
• Partnering with technical, design and marketing leading and communicating the product roadmap. Acting as a bridge between the business, customers and delivery teams
• Analyzing the product data insights from sales, marketing, and help desk in order to monitor and make the right decisions

• Working actively to build a Desktop Health Recorded Platform for insurance health
• Creating lean canvas with Directors + Leadership Team in a workshop session to define the product Mission, Vision, strategy, and roadmap
• Conducting Face to face interviews to understand the user and stakeholders needs to build a roadmap
• Supporting the CEO to define the product pricing by market research, competitor analyses. Supporting marketing defining the product name and go to market strategy
• Conducting Pre-sales presentation along the CEO showing the market the product benefits
• Partnering with technical, design and marketing leading and communicating the product roadmap. Acting as a bridge between the business, customers and delivery teams
• Connecting and align all Teams, sales, marketing, development and support team with the product goals
• Involved in testing the product to make sure the features are aligned with the Product Vision
• Frequently collecting insights from customers to ensure features are customer-oriented of their main pain points and needs
• Analyzing the product data insights from sales, marketing, and help desk in order to monitor and make the right decisions
• Working on the product Life Cycle, supporting the company to make the decision to change the platform language and to develop new features to have the right product for the right market