Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mariana Pizarro

Robina,QLD

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Gwingana Lifestyle Retreat, showcasing a blend of housekeeping knowledge and a customer service focus. Excelled in team collaboration and infection control, significantly reducing lost property incidents. Demonstrated exceptional organizational skills and a commitment to excellence in all tasks undertaken.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Room Assistant

Gwingana Lifestyle Retreat
Gold Coast, QLD
05.2024 - Current
  • Participated in regular training sessions to stay up-to-date on industry best practices and hotel policies.
  • Contributed to the reduction of lost property incidents by carefully documenting found items and notifying management promptly.
  • Maintained inventory of cleaning supplies and reported low stock levels to supervisors in a timely manner.
  • Ensured consistent quality in room preparation by closely adhering to hotel guidelines and checklists.

Patient Assistant

Woman’s Children Hospital
Adelaide, SA
04.2022 - 05.2024
  • Enhanced communication between healthcare team members by promptly relaying important patient information.
  • Participated in ongoing training programs to continuously enhance patient care skills and stay current with industry best practices.
  • Streamlined mealtime processes, distributing food trays on time and assisting patients with feeding if necessary.
  • Expedited response times during emergencies, alerting appropriate personnel immediately upon identification of critical situations.

Cleaner

Spotless Royal ADelaide Hospital
Adelaide, SA
04.2020 - 04.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.

Orderly

Iss St Andrew’s Hospital
Adelaide, SA
03.2019 - 05.2021

Housekeeping Room Attendant

Mayfair
Adelaide, SA
08.2017 - 02.2019

Waitress

Luckys Lupitas Restaurant
Adelaide, SA
11.2016 - 07.2017

Assistant Administrative

Clínica Balestro
Estrela
06.2008 - 09.2016

A ser

Administrative Assistant

Saut
Porto Alegre
01.2006 - 05.2008
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

Cert III - Pathology

Equals
Adelaide
02.2023

Diploma Early Childhood Education -

Equals Edu
Adelaide, SA
02.2020

Bachelor of Science - Health Care

Biomedicine
Canoas
03.2011

High School Diploma -

São Judas Tadeu
Porto Alegre
12.2003

Skills

  • Efficient work ethic
  • Housekeeping knowledge
  • Customer service focus
  • Team player attitude
  • Teamwork
  • Infection Control
  • Cleaning techniques

Certification

First Aid

Manual Handling

Timeline

Room Assistant

Gwingana Lifestyle Retreat
05.2024 - Current

Patient Assistant

Woman’s Children Hospital
04.2022 - 05.2024

Cleaner

Spotless Royal ADelaide Hospital
04.2020 - 04.2022

Orderly

Iss St Andrew’s Hospital
03.2019 - 05.2021

Housekeeping Room Attendant

Mayfair
08.2017 - 02.2019

Waitress

Luckys Lupitas Restaurant
11.2016 - 07.2017

Assistant Administrative

Clínica Balestro
06.2008 - 09.2016

Administrative Assistant

Saut
01.2006 - 05.2008

Cert III - Pathology

Equals

Diploma Early Childhood Education -

Equals Edu

Bachelor of Science - Health Care

Biomedicine

High School Diploma -

São Judas Tadeu
Mariana Pizarro