Procurement and Administration Officer
Department of Health - NCCTRC
Darwin , NT
01.2025 - Current
- Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
- Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
- Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
- Generated and sent customer invoices, submitted payments and updates accounts.
- Developed and implemented effective office procedures to ensure smooth running of the organisation.
- Achieved timeline and quality targets when organizing large volume of records.
- Liaised with internal teams and external customers to facilitate smooth communication and handle requests.
- Exceeded specific team goals and resolved issues, partnering with staff to share and implement customer service initiatives.
- Managed projects in alignment with time, budget and quality requirements.
- Responded to queries raised by customers via email or social media channels in a professional manner.
- Set appointments and managed meeting schedule.
- Supported compliant and accurate accounting information by tracking expenses such as travel, supplies and service charges.
- Helped organizational leadership with purchase orders, service contracts, probation reviews, financial reports and audits.
- Developed and strengthened client relationships by delivering knowledgeable support.
- Generated and delivered daily outstanding payment invoices to customers.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Negotiated contracts with vendors and service providers to optimize costs and efficiency.
- Maintained positive working relationship with fellow staff and management.
- Received and distributed mail, letters and packages.
- Assisted organizational efforts by filing, entering data and answering phones.
- Maintained front desk to provide positive first impression.
- Reviewed and approved vendor invoices.
- Offered reception coverage to relieve staff during absences or breaks.
- Encouraged and improved cross-department internal communication.
- Assisted team with timely and accurate administrative work covering multiple remote sites.
- Liaised closely with suppliers to ensure timely delivery of goods or services ordered by the company.
- Ensured that all incoming calls were answered promptly in a professional manner.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
- Ensured compliance with health and safety regulations within the office environment.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Coordinated support to facilitate general office operations.
- Handled incoming calls and directed callers to appropriate department or employee.
