Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariangela Natalotto

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Marc'O Polo
05.2023 - 05.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Sales Associate

Purewhite - Ballin
06.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Boxeur Des Rues
10.2020 - 06.2022
  • Solved customer challenges by offering relevant products and services.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Internship Trainer

Pixel Universe
03.2020 - 09.2020
  • Creation of a final, multimedia product, through the use and study of different software
  • From modelling with Cinema 4D, to the creation of materials and patterns with Substance 3D, to product animation using Mixamo, and the integration into a three-dimensional environment with Unreal Engine.

Waitress Trainer

Senza Tempo Pizzeria
03.2016 - 01.2017
  • Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
  • Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.

Internship Trainer

Powlsons Limited
06.2016 - 07.2016
  • Creation of visual text and imagery concepts to communicate ideas that inspire, inform, or captivate consumers
  • Development of the overall layout and production design for advertisements, brochure, magazines.
  • Engaged in photography, graphic design and video content creation.
  • Supported the creation of compelling presentations utilizing graphic design elements that effectively communicated key messages to stakeholders.

Internship Trainer

Kappadue Arti Grafiche
06.2015 - 07.2015
  • Enhanced storytelling capabilities through the proficient use of video, audio, and graphic design tools.
  • Developed innovative designs using graphic design software to meet client specifications and expectations.
  • Mentored new hires in graphic design best practices and company-specific procedures, fostering professional growth within the team.
  • Researched current and emerging art and graphic design technologies.

Education

Multimedia sciences and technologies -

University of Udine
Pordenone

High School Diploma -

Graphic Design Diploma
07.2017

Skills

  • Problem-Solving

  • Customer Service

  • Retail Operations

  • Inventory Control

  • Customer Relations

  • Store Organization

  • Team Building and Leadership

  • Time Management

Languages

Italian
Native or Bilingual
English
Full Professional
Spanish
Professional Working
Dutch
Professional Working

Timeline

Assistant Store Manager

Marc'O Polo
05.2023 - 05.2024

Sales Associate

Purewhite - Ballin
06.2022 - 05.2023

Sales Associate

Boxeur Des Rues
10.2020 - 06.2022

Internship Trainer

Pixel Universe
03.2020 - 09.2020

Internship Trainer

Powlsons Limited
06.2016 - 07.2016

Waitress Trainer

Senza Tempo Pizzeria
03.2016 - 01.2017

Internship Trainer

Kappadue Arti Grafiche
06.2015 - 07.2015

Multimedia sciences and technologies -

University of Udine

High School Diploma -

Graphic Design Diploma

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Mariangela Natalotto