Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marianne Brown

Labrador

Summary

With an excellent record of success in delivering administrative support and superior customer service, I am seeking a career change after 21 years with Bunnings Warehouse.


Highly experienced Administration Worker who is friendly and professional in providing administration support at all levels. Motivated and reliable team player who works well in a team environment as well as autonomously. Consistently producing high quality documentation, able to meet all requirements in relation to accuracy and timeliness. Working in a relatively large team requires flexibility and multi-tasking to cope well with frequent changes in business priorities. Having demonstrated these attributes exceptionally well, I have earned the trust of the leadership team to work with minimal supervision.


Customers are always treated with respect by me and my willingness to ‘go the extra mile' to satisfy requests is seen favourably by management. Workloads vary on a daily and sometimes hourly basis which requires me to be flexible in my organisation and planning of my day. With a strong attention to detail and excellent communication, organisational and administration skills, including proficiency in MS Word Office.


Overview

21
21
years of professional experience

Work History

Administration/Price Integrity

Bunnings Warehouse
09.2003 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Work effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Administration/Reception

Bunnings Warehouse
09.2003 - Current
  • Improved communication between departments by regularly updating contact lists and facilitating interdepartmental correspondence.
  • Implemented new organizational systems for improved document management and increased efficiency.
  • Maintained detailed records and filing systems, ensuring easy access to vital information.
  • Managed office supply inventory, keeping supplies well-stocked while controlling expenses.
  • Assisted with onboarding new team members and securing paperwork completion.
  • ·Managing repairs and maintenance of store assets with contractors.

Accounts Payable

Bunnings Warehouse
09.2003 - Current
  • Managed a high volume of invoices, prioritizing payment schedules to optimize cash flow and maintain strong vendor relations.
  • Provided exceptional customer service to both internal departments and external clients regarding billing inquiries or disputes resolution.
  • Supported month-end closing activities, ensuring accuracy in financial records and adherence to deadlines.
  • Monthly reconciliation of internal transfers.

Banking

Bunnings Warehouse
09.2003 - Current
  • Managed daily transactions on multiple registers, ensuring accuracy by adhering to established policies and procedures.
  • Managed risk effectively by monitoring register operator activities.
  • Reconciliation of Petty Cash and GL payments maintaining accuracy with GL codes.

Special Orders

Bunnings Warehouse
09.2003 - Current
  • Provided exceptional customer service while handling inquiries regarding stock availability.
  • Processed special orders for customers when requested items were not readily available in-store, enhancing overall client satisfaction levels.
  • Handled special orders seamlessly from request through delivery, ensuring customer satisfaction and building repeat business.

Inventory Expert

Bunnings Warehouse
09.2003 - Current
  • Reduced stock discrepancies by conducting regular audits and maintaining accurate records of inventory levels.
  • Performed data entry and completed proper paperwork.
  • Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
  • Participating in yearly stocktakes.

Education

Certificate III - Health Administration

Medical Administration Training
Strathpine, QLD
08.2024

C Class Drivers Licence -

Department Of Transport And Main Roads
Queensland
1992

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible
  • Computer Skills
  • Organization and Time Management
  • Flexible and Adaptable
  • Excellent Communication

References

  • Mandy Ricci

mandyricci@icloud.com

0438 764 427

  • Michelle Porter

Shelleporter@hotmail.com

0412 036 123

Timeline

Administration/Price Integrity

Bunnings Warehouse
09.2003 - Current

Administration/Reception

Bunnings Warehouse
09.2003 - Current

Accounts Payable

Bunnings Warehouse
09.2003 - Current

Banking

Bunnings Warehouse
09.2003 - Current

Special Orders

Bunnings Warehouse
09.2003 - Current

Inventory Expert

Bunnings Warehouse
09.2003 - Current

Certificate III - Health Administration

Medical Administration Training

C Class Drivers Licence -

Department Of Transport And Main Roads
Marianne Brown