Marianne Schneider
Brisbane,QLD
Summary
- Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
- Organized and motivated employee eager to apply time management and organizational skills in various environments.
- Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges.
- Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Food and Beverage Attendant
The westin Hotel
Brisbane, QLD
06.2023 - Current
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Maintained dining and food service areas to maximize safety and cleanliness.
- Provided exceptional service that reflected restaurant standards and core values.
- Set tables for upcoming meals by following food service guidelines.
- Oversaw inventory in buffet and reported replacement needs to kitchen management.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Sales Associate
Seed Heritage
Brisbane, QLD
11.2023 - 01.2024
- Assisted customers with finding the right product for their needs.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
Food and Beverage Attendant
Crown Casino
Melbourne, Vic
02.2023 - 06.2023
- Maintained dining and food service areas to maximize safety and cleanliness.
- Provided exceptional service that reflected restaurant standards and core values.
- Replenished stocking stations with utensils, condiments and napkins.
- Set tables for upcoming meals by following food service guidelines.
- Maintained presence throughout meals to assist guests with additional food and beverage requests.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Filled and served various beverages for customers.
Food and Beverage Attendant
Delaware North
Melbourne, Vic
12.2022 - 05.2023
- Maintained tools, equipment and surfaces in clean, neat and working order.
- Effectively multitasked within fast-paced environment.
- Filled and served various beverages for customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Prepared garnishes to complement dishes on menu.
- Distributed food to waiters and waitresses to serve customers.
- Assisted guests in determining seat location and escorted guests to seats.
- Sold and served refreshments to customers.
- Replenished stocking stations with utensils, condiments and napkins.
Waitress
Royal South Yarra tennis club
South Yarra, Vic
02.2023 - 05.2023
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Presented food and beverages to guests at tables.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Documented food orders and ran items to guest tables in dining room.
Jewelry Maker
Independent
Santiago
05.2021 - 05.2022
- Created pieces by hand for private customers or use as prototypes.
- Enlarged or reduced ring sizes and replaced broken clasps and mountings.
- Crafted fine jewelry from gold, silver and platinum.
- Set and mounted stones in jewelry pieces.
- Shaped metal materials using anvils, blocks and hand tools.
- Designed rings, bracelets and earrings for business customers and private clients.
Sales Coordinator
EF Education First
Santiago, Chile
04.2020 - 02.2021
- Coordinated and finalized sales proposals to complete purchases.
- Fostered relationships with customers to expand customer base and retain business.
- Delivered exemplary customer service and support by remaining poised in most stressful situations.
- Input customer data into system, updating information regularly with changes to buying habits.
Store Assistant
Elisa Hai
Santiago
12.2019 - 03.2020
- Helped customers make purchases by demonstrating, describing and recommending products.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Reviewed, edited and applied style rules to design, complying with company guidelines.
- Worked with client via email, phone and in-person to collect information to complete designs.
- Consulted on tone, style and subject matter, driving layout and design.
- Presented designs and reports to customers or design committees for approval and discussed need for modification.
- Planned and completed group projects, working smoothly with others.
Bar Attendant
Otto Fritz Restaurant
Santiago
10.2019 - 11.2019
- Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
- Collaborated with servers, barbacks and hostess to deliver seamless guest experience.
- Delivered high-quality beverages in fast-paced, customer-centered setting.
- Complied with local and state liquor and food handling laws and regulations.
- Poured drinks using standard pour according to specifications.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
Waitress
Otto Fritz Restaurant
Santiago
01.2018 - 03.2018
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented food and beverages to guests at tables.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Filled condiments and napkin containers during slack periods.
Education
RSA QLD -
Clear2Work
Brisbane2033
Barista Beginner -
ClassBento
Melbourne, VIC04.2033
Certificate - RSA AND FHS
Australia Short Courses
Melbourne11.2022
Bachelor of Arts - Fashion Design
Universidad Andres Bello
Santiago, Chile12.2018
Skills
- Project Oversight
- Design Expertise
- Inventory Coordination
- Sales Expertise
- Customer Relations
- Customer Service
- Critical Thinking
- People Skills
- Willingness to Learn
- Service-Oriented
- Adaptable to Changing Demands
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Sales Associate
Seed Heritage
11.2023 - 01.2024
Food and Beverage Attendant
The westin Hotel
06.2023 - Current
Food and Beverage Attendant
Crown Casino
02.2023 - 06.2023
Waitress
Royal South Yarra tennis club
02.2023 - 05.2023
Food and Beverage Attendant
Delaware North
12.2022 - 05.2023
Jewelry Maker
Independent
05.2021 - 05.2022
Sales Coordinator
EF Education First
04.2020 - 02.2021
Store Assistant
Elisa Hai
12.2019 - 03.2020
Bar Attendant
Otto Fritz Restaurant
10.2019 - 11.2019
Waitress
Otto Fritz Restaurant
01.2018 - 03.2018
RSA QLD -
Clear2Work
Barista Beginner -
ClassBento
Certificate - RSA AND FHS
Australia Short Courses
Bachelor of Arts - Fashion Design
Universidad Andres Bello
Similar Profiles
SHAFKAT RAHMANSHAFKAT RAHMAN
Front Desk Receptionist at The Westin HotelFront Desk Receptionist at The Westin Hotel
Leslie AguilarLeslie Aguilar
Front Office Supervisor at The Westin HotelFront Office Supervisor at The Westin Hotel
Yadriana Roman SantanaYadriana Roman Santana
Hostess Supervisor at The Westin HotelHostess Supervisor at The Westin Hotel