Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marianne Smith

Green Point,NSW

Summary

Experienced and efficient Delivery driver with many years experience, sorting, loading and delivering freight to customers homes and businesses. Currently i am working part time at Forster Woolworths where i work in the Online Shopping department. In this role i have gained the understanding and ability to pick and pack customers online orders correctly and efficiently ready for them to pick up instore or to be home delivered. As i have a passion for driving and delivering i would love the opportunity to be able to deliver customers groceries to their homes through the Woolworths online grocery home delivery service .Having worked instore at Woolworths for the past 12 months i have gained the knowledge and understanding of the importance Woolworths places on delivering exceptional customer service to each and every customer both when they shop instore or throughout their online shopping experience.

Overview

15
15
years of professional experience

Work History

Online Personal Shopper

Woolworths Group
08.2022 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up, Home Delivery
  • Work within allocated timelines to pick and pack customers online orders
  • Strong ability to Represent Woolworths to the highest standards to customers by always maintaining a high level of product knowledge and the ability to direct customers to the right store location for certain products they may request.

Parcel Delivery Driver

Jaylyn PTY LTD(AUSTRALIA POST)
03.2011 - 04.2022
  • Sorted parcels and Loaded van daily and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Maintained clean driving record and operated vehicle safely at all times in varying weather conditions.
  • Handled packages carefully, observing indications on packaging of fragile contents.
  • Performed daily check on my delivery van at the beginning of every shift to verify correct and safe operating order.
  • Lifted, lowered, and carried packages typically weighing up to 20 kg throughout daily delivery run.
  • Delivered packages to customer doorsteps and business offices.
  • Established and maintained great relationships with regular customers.

Restaurant Assistant Manager

Brothers Leauges Club
10.2008 - 01.2010
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Immediately resolved issues with customers by applying careful listening and communication skills.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Certificate III - Hospitality

TAFE
Nsw

NSW RSAT -

Tafe
Nsw
07.2022

Skills

  • Able to follow Delivery Procedures perfectly
  • Always Follow Company Safety Procedures
  • Online Ordering Familiarity
  • Product Knowledge
  • Effective Multitasking/work excellent under pressure
  • High Personal Grooming Standards
  • Route Planning/problem solving
  • Excellent communication/listening skills
  • Responsible and reliable
  • Strong ability to Sort, load and deliver freight efficiently
  • Strong knowledge of local roads
  • Ability to build excellent customer relationships to ensure customer satisfaction

Timeline

Online Personal Shopper

Woolworths Group
08.2022 - Current

Parcel Delivery Driver

Jaylyn PTY LTD(AUSTRALIA POST)
03.2011 - 04.2022

Restaurant Assistant Manager

Brothers Leauges Club
10.2008 - 01.2010

Certificate III - Hospitality

TAFE

NSW RSAT -

Tafe

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Marianne Smith