Marianne Joy Lacatango
Clyde North
Summary
Professional individual equipped to excel in Personal Care Worker role. Strong ability to assist with daily living activities, ensure patient comfort, and maintain high standards of care. Known for effective team collaboration, adaptability to changing needs, and consistent focus on achieving optimal outcomes. Skilled in providing compassionate support, managing schedules, and maintaining safe environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PERSONAL CARE WORKER
UNITING AGEWELL, AU
10.2023 - Current
- Provide in-home personal care services and assist with bathing, dressing, toileting, grooming, and meal preparation
- Assist with mobility, including transferring clients using hoists, walkers, and wheelchairs
- Worked together with registered nurses to deliver person-centred care
- Provide general care and emotional support
- Refer to resident’s care plans and record their progress
- Adhered to hygiene, safety, and infection control procedures
- Participated and contributed to team meetings
SUPPORT WORKER
NURSE NEXT DOOR, AU
10.2023 - 03.2025
- Provide in-home personal care and assist with bathing, dressing, toileting, grooming, and meal preparation
- Monitor client wellbeing, reporting physical or emotional changes to supervisors
- Assist with mobility, including transferring clients using hoists, walkers, and wheelchairs
- Administer medication
- Maintain accurate daily logs and incident reports
- Build rapport and trust with clients, enhancing their mental well-being through companionship and attentive listening
PERSONAL CARE ASSISTANT
MENAROCK LIFE AGED CARE, AU
08.2022 - 03.2024
- Prepares and serves residents' meals based on their dietary requirements
- Performs exceptional attention to detail by maintaining accurate daily records of food storage temperatures and ensuring strict adherence to all modified meal requirements
- Provide professional, friendly, and compassionate service to residents, ensuring a positive and comfortable dining experience.
FOOD SERVICE ASSISTANT
NAZARETH CARE, AU
08.2017 - 10.2023
- Prepares and serves residents' meals based on their dietary requirements
- Performs exceptional attention to detail by maintaining accurate daily records of food storage temperatures and ensuring strict adherence to all modified meal requirements
- Provide professional, friendly, and compassionate service to residents, ensuring a positive and comfortable dining experience.
SUPPLY CHAIN COORDINATOR
MULTIVAC AUSTRALIA
06.2018 - 12.2018
- Standardise supply chain processes by aligning practices with key business objectives to improve efficiency.
- Analysed sales performance data and collaborated with cross-functional departments to secure necessary approvals for strategic decisions.
- Prioritised, monitored, and tracked purchase orders to ensure on-time delivery and reduce delays consistently.
- Processed all orders using SAP systems, maintaining accuracy in order fulfillment.
- Applied strong analytical and problem-solving skills to interrogate and rectify supply chain issues quickly and effectively.
- Coordinated all order-related activities and liaised with internal/external stakeholders to maintain seamless workflow.
- Ensured stock accuracy by effectively reviewing, receiving, and dispatching inventory and communicating status to relevant teams.
- Managed and executed a diverse range of administrative duties, maintaining records for optimal operational flow
- Supported all product sample requests and efficiently managed freight requirements for timely distribution
WAITRESS
DUBAI AIRPORT LOUNGE, UAE
11.2013 - 06.2017
- Building rapport by welcoming guests, assisting and providing their needs
- Managed and refreshed high-end buffet and bar stations, ensuring food quality, presentation, and appropriate stock levels were maintained at all times.Regular visits to guest to check their satisfaction and address possible complains accordingly
- Monitored and maintained lounge ambience and cleanliness, promptly clearing tables and sanitising surfaces to uphold exclusive standards of presentation.
- Adherence to company’s standards by diligently keeping records of quality and safety monitoring forms
- Worked in a diverse environment including guests and colleagues
FRONT DESK OFFICER
ACL SUITES, PHILIPPINES
03.2013 - 09.2013
- Providing guests with warm and friendly service through communicating effectively
- Registers guest’s details as well as hotel room reservations
- Accommodate phone calls and inquiries diligently according to priority
- Document and write reports on overall hotel transaction to be reported to the hotel manager
SHIFT SUPERVISOR
SEATTLES BEST COFFEE, PHILIPPINES
07.2011 - 02.2013
- Ensures efficient and effective ways of handling a shift and managing a team
- Providing guests with a prompt and friendly service in a fast-paced environment
- Maintain quality store operations
- Manages stocks and conducts weekly and monthly ordering
- Maximising financial contribution
- Sets strategies to achieve sales targets and customer needs
- Supervising team member
- Reports to the store managers
Education
Diploma - Nursing
Menzies Institute of Technology
01-2027
Certificate 3 - Individual Support
Einstein College
01.2022
IT Professional Year -
Performance Education
03.2021
Master of Business Analytics -
Victoria University Australia
06.2019
Bachelor of Science - Hotel and Restaurant Management
Lyceum of The Philippines University
01-2010
Skills
- Experienced personal care assistant
- Excellent communication and people skills
- Positive and compassionate attitude
- Compassionate caregiving
- Behavioural management
- First aid and CPR
- Time management
- Written and oral fluency in English
- Excellent computer skills
- SAP software
Certification
Certificate III in Individual Support
First Aid & CPR Certification
Manual Handling Certificate
Working with Children Check / NDIS Worker Screening
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
PERSONAL CARE WORKER
UNITING AGEWELL, AU
10.2023 - Current
SUPPORT WORKER
NURSE NEXT DOOR, AU
10.2023 - 03.2025
PERSONAL CARE ASSISTANT
MENAROCK LIFE AGED CARE, AU
08.2022 - 03.2024
SUPPLY CHAIN COORDINATOR
MULTIVAC AUSTRALIA
06.2018 - 12.2018
FOOD SERVICE ASSISTANT
NAZARETH CARE, AU
08.2017 - 10.2023
WAITRESS
DUBAI AIRPORT LOUNGE, UAE
11.2013 - 06.2017
FRONT DESK OFFICER
ACL SUITES, PHILIPPINES
03.2013 - 09.2013
SHIFT SUPERVISOR
SEATTLES BEST COFFEE, PHILIPPINES
07.2011 - 02.2013
Diploma - Nursing
Menzies Institute of Technology
Certificate 3 - Individual Support
Einstein College
IT Professional Year -
Performance Education
Master of Business Analytics -
Victoria University Australia
Bachelor of Science - Hotel and Restaurant Management
Lyceum of The Philippines University