Maria Paula Suarez

• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Streamlined checkout process for increased efficiency and reduced waiting times.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Answered customer questions about hours, seating and menu information.
• Assigned patrons to tables suitable for needs and restaurant section
rotation.
• Supported servers, food runners and bussers with keeping dining area
ready for every guest.
• Worked with front of house staff to move tables and adjust seating to
accommodate groups with special requests.
• Used cash registers and credit card machines to cash out customers.
• Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

Identified appropriate marketing channels and target customers for campaigns.
• Monitored trends in social media, industry and competitive landscape to create new material.
• Helped company advance industry standing by creating innovative concept designs.
• Created digital image files for use in digital and traditional printing methods.
• Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
• Partnered with graphics team to prepare, design, implement and measure success of campaigns.

• Managed social media channels effectively for improved brand visibility and increased audience interaction.

• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Streamlined order processing for increased efficiency through clear communication with kitchen staff.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.