Maria Rosa Giorgino
SOUTH MORANG,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Production Worker
Cannoleria HQ
Heidelberg, Victoria
04.2023 - Current
- Followed safety protocols while operating machines and equipment.
- Communicated with team members regarding tasks assigned during shift.
- Inspected product quality prior to packaging and shipment.
- Assisted in setting up production lines for manufacturing processes.
- Cleaned up work area at end of shift to maintain safe working environment.
- Reported any issues to supervisor immediately for resolution.
- Tracked production data such as number of items produced per hour, day, week.
- Adhered strictly to established guidelines and procedures while performing duties.
- Kept operations area neat and orderly to minimize obstacles.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Senior Deli Clerk
CIBO @ Craigieburn
Craigieburn, Victoria
11.2013 - 02.2023
- Ordered supplies as needed to restock shelves in a timely manner.
- Assisted in inventory management tasks such as counting stock levels and keeping records up-to-date.
- Checked expiration dates on products to ensure quality assurance.
- Managed deli counter operations, including slicing meats and cheeses for customers' orders.
- Processed payments using POS system accurately and quickly.
- Trained new employees on deli department procedures and policies.
- Adhered to all food safety regulations while handling, preparing, and storing food items.
- Maintained cleanliness of deli area, including wiping down counters and sanitizing surfaces after each use.
- Prepared special orders requested by customers according to their specifications.
- Ensured the accuracy of prices charged for items sold at the deli counter.
- Provided excellent customer service by answering questions about products and offering helpful suggestions.
- Operated cash register efficiently during peak hours to minimize wait times for customers.
- Organized and stocked deli shelves with fresh products.
- Sliced meats and cheeses and weighed deli items for customers.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Responded to customer questions regarding product availability.
Retail Sales Assistant
Tripodi Wholesalers
Campbellfield, Victoria
06.2007 - 10.2013
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Assisted in creating displays to promote products.
- Processed orders accurately and efficiently using a POS system.
- Replenished merchandise on shelves as needed throughout the day.
- Maintained cleanliness of the sales floor area at all times.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Ensured compliance with company policies and procedures at all times.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Greeted customers and provided assistance with product selection.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Assisted customers with returns, exchanges and refunds.
- Processed special orders for out-of-stock items when necessary.
- Accepted and completed cash, check and credit card payments.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Managed daily sales floor operations, ensuring optimal customer service and satisfaction.
- Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.
Education
High School Diploma -
Coburg High School
Coburg11-1987
Skills
- Machine Operation
- Quality Assurance
- Quality Inspection
- Product Assembly
- Precision measurement
- Product Packaging
- Deadline compliance
Languages
Italian
Professional
Affiliations
- Crochet as a hobby
- Cooking and baking
- Reading and listening to music
Accomplishments
- McEwans sales assistant award 1996
Certification
- Food handling certficate
Timeline
Production Worker
Cannoleria HQ
04.2023 - Current
Senior Deli Clerk
CIBO @ Craigieburn
11.2013 - 02.2023
Retail Sales Assistant
Tripodi Wholesalers
06.2007 - 10.2013
High School Diploma -
Coburg High School
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